Auto Claims Adjuster – Trainee

Allstate

Auto claims trainee investigating coverage, liability, and vehicle damage for National General, a provider of personal and commercial insurance products. Negotiating claim resolutions while supporting customers remotely.

Posted 8/5/2026full-timeRemote • South Carolina • 🇺🇸 United StatesEntry Level💰 $21 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and the ability to manage auto claims from initiation to resolution, while applying knowledge of insurance policies and industry practices. Proficient in multitasking and maintaining organization in a remote work environment.

Highest-signal resume keywords

Customer ServiceClaims ManagementInsurance Policy KnowledgeMultitaskingRemote Work Organization

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims InvestigationCoverage EvaluationLiability AssessmentDamage NegotiationSubrogation Identification

Soft Skills

Proactive CommunicationOrganizational Skills

Tools & Technologies

Company SystemsClaims Handling Technology

Industry Keywords

Auto ClaimsInsurance IndustryFraud PotentialVehicle Body Parts

About the role

Key responsibilities & impact

Investigate basic aspects of auto claims, including coverage, liability, and damages
Identify customer needs and provide appropriate customer service
Use company systems and technology to handle claims
Partner with others to determine subrogation or fraud potential and appropriate handling
Apply understanding of company insurance policies, the insurance industry, and organizational relationships
Recognize and identify vehicle body parts and potential property damage
Take ownership of claims from start to finish
Evaluate coverage, assess liability and damages, and negotiate claim resolutions within set authority

Requirements

What you’ll need

Strong customer service and multitasking skills
Ability to take full ownership of claims from start to finish
Organized, proactive, and highly communicative in a remote environment
Ability to multitask effectively and thrive in a fast-paced environment
Basic understanding of systems and technology used within the company
Basic understanding of company insurance policies, the insurance industry, and organizational relationships
Candidates must possess authorization to work in the United States
Dedicated, private workspace free from distractions when working from home
Reliable internet with minimum speeds of 50 MB download and 5 MB upload

Benefits

Comp & perks

Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement to help offset internet costs
Incentive pay (i.e. commission, bonus, etc.) if applicable for the role
Work-from-home arrangement