Customer Support Processor

Allstate

Support Allstate’s National Catastrophe Team while gaining professional experience and skills. Work part-time while enrolled at University of North Carolina at Charlotte.

Posted 7/28/2026part-timeCharlotte • North Carolina • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates the ability to investigate and resolve inquiries while maintaining effective communication with internal and external partners. Capable of conducting system and application testing to support business unit needs.

Highest-signal resume keywords

Investigative SkillsCommunication SkillsSystem TestingApplication TestingReporting Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Problem-SolvingCollaboration

Industry Keywords

Business Unit NeedsSystem IssuesPolicy IssuesWritten CommunicationVerbal Communication

About the role

Key responsibilities & impact

Investigates and resolves requests and/or inquiries of basic complexity
Maintains and reports daily work condition based on business unit needs
Reports system and/or policy issues
Conducts and supports system and application testing based on business unit needs
May receive and respond to written and verbal communication from internal and external business partners

Requirements

What you’ll need

Actively enrolled as a college junior or rising junior (completing Sophomore status by December 2026)

Benefits

Comp & perks

Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse
Monthly connectivity reimbursement to help offset internet costs
Flexible work arrangements