Bodily Injury Adjuster – Represented, Moderate/Complex

Allstate

Represented Bodily Injury Adjuster investigating and negotiating automobile accident claims remotely. Providing exceptional customer service and handling high-volume pending cases effectively.

Posted 7/15/2026full-timeRemote • Alabama, North Carolina, South Carolina • 🇺🇸 United StatesJuniorMid-Level💰 $53,500 - $84,625 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in third-party casualty claim handling, with a strong focus on Bodily Injury claims, negotiation, and customer communication. Proficient in assessing liability and damages while managing a high volume of cases efficiently.

Highest-signal resume keywords

Third-Party Casualty Claim HandlingBodily Injury Claim ExperienceNegotiation SkillsInsurance Policy KnowledgeCritical Thinking

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims AssessmentLiability DeterminationBodily Injury Claims HandlingLitigation Claims ExperienceTime Management

Soft Skills

Proficient Communication SkillsProblem-Solving SkillsCustomer Service

Tools & Technologies

Microsoft Office SuiteClaims Evaluation Tools

Industry Keywords

Automobile AccidentsCoverage AssessmentSettlement NegotiationState RegulationsHigh-Volume Case Management

About the role

Key responsibilities & impact

Investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved.
Assessing coverage, liability, and damages while providing exceptional customer service throughout the day.
Engaging in negotiation processes to reach fair and timely injury settlements with all parties involved.
Communicating with customers and attorneys through various channels including voice calls, email, and text messages.
Managing a high-volume of pending cases efficiently.

Requirements

What you’ll need

Prior represented third-party casualty claim handling experience is required.
SC, NC, or AL claims experience highly preferred.
FL, GA, NV, TX, CA claims experience also preferred.
2-5 years of moderate/complex Bodily Injury claim handling experience is preferred.
Prior litigation claims experience a plus.
Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
Ability to work independently and remotely, while managing time efficiently.
Proficient knowledge of insurance policies, coverage, and liability determination and state regulations.
Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.
Knowledge of innovative tools and platforms for effective claims evaluation.
Proficient in Microsoft Office Suite a plus.

Benefits

Comp & perks

Competitive pay with needed support for continuous development and career advancement.
Flexibility in scheduling and a time off policy that helps support your work/life balance.
Initial and ongoing training to get you proficient in your new role.
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.
Sign on Bonus of $1000 Licensing Bonus if applicable.