Senior Consultant II, Inside Auto

Allstate

Senior Consultant II enhancing claim handling quality and coaching adjusters for Allstate. Managing complex claims, conducting training, and improving operational effectiveness.

Posted 7/14/2026full-timeNashville • Tennessee • 🇺🇸 United StatesSenior💰 $68,500 - $115,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex claims, providing training to adjusters, and implementing process improvements. Holds an active adjuster license and possesses strong liability and casualty claim handling experience.

Highest-signal resume keywords

Liability Claim HandlingCasualty Claim HandlingAdjuster LicenseTraining and DevelopmentProcess Improvement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ManagementLiability AssessmentDocumentation ReviewCompliance AnalysisResolution Strategies

Soft Skills

CollaborationContinuous LearningQuality Focus

Tools & Technologies

Continuous Improvement Tools

Certifications & Qualifications

Adjuster License

Industry Keywords

Claims ResolutionOperational EffectivenessTraining SessionsHigh-Volume Claims

About the role

Key responsibilities & impact

Manages and resolves complex claims by determining minimum coverage limits and claim value
Serves as a trainer to adjusters handling low-complexity, high-volume claims
Conducts training sessions and reviews claim files for compliance
Provides recommendations on liability assessment, documentation and resolution strategies
Leverages continuous improvement tools to identify and implement process enhancements
Participates in departmental initiatives aimed at improving operational effectiveness
Fosters a culture of continuous learning and excellence by collaborating on quality outcomes

Requirements

What you’ll need

3 or more years of experience with Liability and/or Casualty claim handling experience preferred.
Must obtain an adjuster’s license in multiple markets within 60 days of hire.
Current active adjuster license in TX, FL, or resident state to be eligible for the sign-on bonus.

Benefits

Comp & perks

Medical, dental, and vision coverage
Allstate pension plan and 401(k) savings plan
Ayco financial coaching
Spring Health mental and emotional wellbeing resources
Paid parental leave
Adoption reimbursement
Paid time off
Tuition reimbursement
Wellness incentives
Allstate Foundation donation match and grant opportunities