Property Adjuster, Inside Trainee

Allstate

As an Inside Property Adjuster, provide exceptional service to policyholders via virtual inspections and claims processing. Focus on efficient resolutions and customer satisfaction in water loss claims.

Posted 7/7/2026full-timeNorthbrook • Illinois • 🇺🇸 United StatesEntry Level💰 $47,500 - $83,755 per yearWebsite

About the role

Key responsibilities & impact

Provide exceptional service to our policyholders by virtually inspecting damages and investigating coverage.
Prepare estimates and settle claims promptly and accurately.
Interact with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration.
Focus on water losses, ensuring that customers receive the highest level of support and resolution for these specific claims.
Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants.
Utilize multiple tools to manage claims in a fast-paced environment and maintain accurate documentation throughout the claims process.

Requirements

What you’ll need

1+ years of previous customer service experience required.
Previous industry experience is highly desired.
Proficiency in using Xactimate and other relevant software for virtual assessments is preferred.
Ability to assess property damages and accurately determine claim coverage.
Excellent negotiation and communication skills to interact with customers and stakeholders remotely.
Ability to work independently and manage time efficiently in a virtual work environment.
Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions.

Benefits

Comp & perks

Competitive pay with needed support for continuous development and career advancement.
Flexibility in scheduling and a time off policy that helps support your work/life balance.
Initial and ongoing training to get you proficient in your new role.
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Claims SettlementDamage EvaluationVirtual InspectionDocumentation ManagementClaims Processing

Soft Skills

Excellent CommunicationDetail-OrientedOrganizational SkillsTime ManagementIndependent Work