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Inside Technician Consultant
AllstateInside Technician at Allstate analyzing and processing insurance claims related to mitigation and restoration. Delivers exceptional customer service while managing invoice payments and vendor relationships.
Posted 7/2/2026full-timeRemote • Illinois • 🇺🇸 United StatesJunior💰 $53,500 - $77,800 per yearWebsite
About the role
Key responsibilities & impact- Analyzes and processes mitigation, restoration, abatement or mediation invoices for payment
- Delivers compassionate service to ensure customer retention
- Works independently, prioritizing and managing own workload
- Researches and responds to moderately complex customer/vendor communications
- Summarizes documents and enters into claim system notes
Requirements
What you’ll need- Property claims experience with mitigation, restoration, and abatement
- Strong organizational skills in pending assignment management
- One to two years of estimate proficiency in Xactimate preferred
- IICRC certifications are a plus
- Strong communication and customer focus
- Negotiation and vendor management skills
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Mitigation AnalysisRestoration ProcessingAbatement Invoice ManagementEstimate ProficiencyClaims System Documentation
Soft Skills
Strong CommunicationCustomer FocusOrganizational Skills
Certifications
IICRC Certification