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Allstate

Inside Technician Consultant

Allstate

Inside Technician at Allstate analyzing and processing insurance claims related to mitigation and restoration. Delivers exceptional customer service while managing invoice payments and vendor relationships.

Posted 7/2/2026full-timeRemote • Illinois • 🇺🇸 United StatesJunior💰 $53,500 - $77,800 per yearWebsite

About the role

Key responsibilities & impact
  • Analyzes and processes mitigation, restoration, abatement or mediation invoices for payment
  • Delivers compassionate service to ensure customer retention
  • Works independently, prioritizing and managing own workload
  • Researches and responds to moderately complex customer/vendor communications
  • Summarizes documents and enters into claim system notes

Requirements

What you’ll need
  • Property claims experience with mitigation, restoration, and abatement
  • Strong organizational skills in pending assignment management
  • One to two years of estimate proficiency in Xactimate preferred
  • IICRC certifications are a plus
  • Strong communication and customer focus
  • Negotiation and vendor management skills

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Mitigation AnalysisRestoration ProcessingAbatement Invoice ManagementEstimate ProficiencyClaims System Documentation
Soft Skills
Strong CommunicationCustomer FocusOrganizational Skills
Certifications
IICRC Certification