Licensed Customer Service Professional

Allstate

Part-time Licensed Customer Service Specialist at Ryan Deasy Allstate Agency. Managing insurance client inquiries and providing support for policy changes and billing issues.

Posted 7/2/2026part-timeRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $15 per hourWebsite

About the role

Key responsibilities & impact

Answer and manage incoming client phone calls in a professional and friendly manner
Assist clients with endorsements and policy changes on auto, home, and other lines of insurance
Provide clear explanations of billing statements, payments, and account balances
Process customer requests accurately and in a timely fashion
Ensure compliance with state and Allstate guidelines in all client interactions
Support the agency team with administrative and service-related tasks as needed

Requirements

What you’ll need

Active Pennsylvania Property & Casualty License (required)
Prior experience in insurance customer service or related field preferred
Strong communication and problem-solving skills
Ability to work independently and manage multiple tasks
Proficient with basic computer systems and agency management software (training provided)

Benefits

Comp & perks

Opportunity for advancement
Training & development
Wellness resources

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Strong CommunicationProblem-SolvingAbility to Work IndependentlyTime Management

Certifications

Active Pennsylvania Property & Casualty License