Auto Adjuster Trainee

Allstate

Claims Auto Trainee supporting customers during automobile accidents by investigating claims and confirming facts of loss. Building foundational claims experience while developing strong decision-making and negotiation skills.

Posted 7/1/2026full-timeRemote • 🇺🇸 United StatesEntry Level💰 $23 - $30 per hourWebsite

About the role

Key responsibilities & impact

Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)
Identifies customer needs and works to meet those needs using appropriate customer service skills.
Partners to determine subrogation or fraud potential and how to handle.
Exhibits basic understanding of insurance policies written by the company.
Plays a key role in supporting customers during automobile accidents by thoroughly investigating each claim and confirming the facts of loss.

Requirements

What you’ll need

Ability to multitask effectively and thrive in a fast‑paced environment.
Strong customer service and multi-tasking skills.
Basic understanding of systems and technology used within the company.
Basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
Begins recognizing and identifying body parts of a vehicle and other potential property damage.

Benefits

Comp & perks

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Investigation SkillsUnderstanding of CoverageLiability AssessmentDamage EvaluationSubrogation Knowledge

Soft Skills

Effective CommunicationProblem-SolvingAdaptability