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Service Manager – Exposure Response
AllstateService Manager overseeing Exposure Response leading critical cybersecurity initiatives at Allstate. Managing rapid response to threats while coordinating across engineering, intelligence, and incident response teams.
Tech Stack
Tools & technologiesCyber Security
About the role
Key responsibilities & impact- Lead Exposure Response function for active and emerging threats
- Coordinate mitigation and remediation for critical exposures and attack paths
- Partner with Threat Hunting, Threat Intelligence, and Incident Response
- Establish operational model for rapid exposure mitigation at scale
- Lead executive-level reporting and risk communication for active exposures
- Define engagement model for when Exposure Response is activated
- Lead, mentor and oversee the team, providing direction, prioritization, and oversight to ensure effective execution across exposure intelligence and response functions
Requirements
What you’ll need- 7+ years in cybersecurity operations, incident response, or vulnerability management
- Experience managing high-severity incidents or enterprise risk scenarios
- Strong coordination and stakeholder management skills
- Experience with zero-day response or large-scale remediation efforts
- Understanding of threat intelligence and attack lifecycle
- Experience working with executive stakeholders.
Benefits
Comp & perks- Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Monthly connectivity reimbursement to help offset internet costs.
- Environment that fosters innovative thinking and exploration of ideas.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Cybersecurity OperationsIncident ResponseVulnerability ManagementZero-Day ResponseThreat IntelligenceAttack Lifecycle UnderstandingMitigation CoordinationRemediation EffortsRisk CommunicationExposure Intelligence
Soft Skills
LeadershipCoordinationStakeholder ManagementMentoringPrioritizationCommunicationDirectionOversightCollaborationExecution