Service Manager – Exposure Response

Allstate

Service Manager overseeing Exposure Response leading critical cybersecurity initiatives at Allstate. Managing rapid response to threats while coordinating across engineering, intelligence, and incident response teams.

Posted 6/27/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $134,000 - $209,750 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

The ideal candidate must demonstrate strong leadership in cybersecurity operations, effectively managing high-severity incidents while coordinating with various stakeholders. They should excel in strategic communication and operational execution to mitigate threats and enhance exposure response capabilities.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Cybersecurity OperationsIncident ResponseVulnerability ManagementZero-Day ResponseThreat IntelligenceAttack Lifecycle UnderstandingMitigation CoordinationRemediation EffortsRisk CommunicationExposure Intelligence

Soft Skills

LeadershipCoordinationStakeholder ManagementMentoringPrioritizationCommunicationDirectionOversightCollaborationExecution

Industry Keywords

Exposure ResponseThreat HuntingExecutive-Level ReportingRisk ManagementCritical ExposuresAttack PathsOperational ModelEngagement ModelEnterprise Risk ScenariosLarge-Scale Remediation

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Lead Exposure Response function for active and emerging threats
Coordinate mitigation and remediation for critical exposures and attack paths
Partner with Threat Hunting, Threat Intelligence, and Incident Response
Establish operational model for rapid exposure mitigation at scale
Lead executive-level reporting and risk communication for active exposures
Define engagement model for when Exposure Response is activated
Lead, mentor and oversee the team, providing direction, prioritization, and oversight to ensure effective execution across exposure intelligence and response functions

Requirements

What you’ll need

7+ years in cybersecurity operations, incident response, or vulnerability management
Experience managing high-severity incidents or enterprise risk scenarios
Strong coordination and stakeholder management skills
Experience with zero-day response or large-scale remediation efforts
Understanding of threat intelligence and attack lifecycle
Experience working with executive stakeholders.

Benefits

Comp & perks

Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
Monthly connectivity reimbursement to help offset internet costs.
Environment that fosters innovative thinking and exploration of ideas.