Auto Damage Consultant

Allstate

Auto Damage Consultant managing complex repair issues in remote role for Allstate's Good Hands Repair Network. Evaluating claim handling and ensuring repair quality and service expectations are met.

Posted 6/4/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $70,100 - $121,475 per yearWebsite

About the role

Key responsibilities & impact

Independently manage complex repair issues, evaluates the quality and accuracy of claim handling and estimating work.
Exercise increased judgment, autonomy, and responsibility while supporting customer experience, repair quality, and operational efficiency.
Manage repair quality with greater complexity, serving as a liaison between shops, customers, and internal partners.
Identify trends, resolve escalated issues, and contribute insights to leadership while ensuring repairs meet quality and service expectations.

Requirements

What you’ll need

5+ years of experience (Preferred) using an auto estimating program such as: CCC One and a strong damage analysis background.
Auto technical repair knowledge in a collision repair setting, including an understanding of repair methodology, repair processes, and the ability to discern related and unrelated damages.
A dedicated workspace in your residence that is private and free from distractions.
A minimum internet bandwidth of 50 MB download speed and 5 MB upload speed.

Benefits

Comp & perks

Competitive salary based on experience and qualifications.
Medical, dental, and vision coverage.
Allstate pension plan and 401(k) savings plan.
Ayco financial coaching.
Spring Health mental and emotional wellbeing resources.
Paid parental leave.
Adoption reimbursement.
Paid time off.
Tuition reimbursement.
Wellness incentives.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

auto estimatingdamage analysisrepair methodologyrepair processes

Soft Skills

judgmentautonomyresponsibilitycustomer experienceoperational efficiencyissue resolutioninsight contribution