Repair Consultant

Allstate

Repair Consultant for Good Hands Repair Network managing repair processes and issues. Requires auto technical knowledge, strong communication skills, and experience with estimating programs.

Posted 5/29/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $56,000 - $92,000 per yearWebsite

About the role

Key responsibilities & impact

Guides repair process management for the Good Hands Repair Network (GHRN).
Manages moderately complex repair issues within the GHRN.
Monitors assigned work, documents claim files, and responds to shop, customer, and internal inquiries.
Analyzes network performance and capacity to optimize the GHRN footprint.

Requirements

What you’ll need

Must have auto technical repair knowledge in a collision repair setting.
Prior experience using an auto estimating program such as: CCC One.
Strong auto damage analysis background (12 months preferred).
Prior experience writing estimates for an insurance preferred shop or as an auto damage adjuster is preferred.
Familiarity with insurance policies, coverage, and repair processes.

Benefits

Comp & perks

Competitive pay with needed support for continuous development and career advancement.
Flexibility in scheduling and a time off policy that helps support your work/life balance.
Initial and ongoing training to get you proficient in your new role.
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

auto technical repair knowledgecollision repairauto damage analysiswriting estimatesauto estimating programCCC One