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Casualty Claim Consultant – Bodily Injury
AllstateExperienced Bodily Injury Claim Technical Consultant partnering with teams to improve claims quality at Allstate Canada. Coaching and mentoring team members while leveraging technical expertise for operational improvements.
About the role
Key responsibilities & impact- Partner with multiple teams to improve quality, performance, and alignment with organizational goals.
- Coach and mentor team members at various stages of their careers, sharing best practices and industry insights.
- Identify trends, provide actionable insights, and contribute to operational improvement initiatives.
- Ensure compliance with regulatory requirements and fair claims practices, providing guidance on policy interpretation and application across operations.
- Leverage industry and technical expertise to drive continuous improvement, support the development of handling guidelines, and recommend enhancements to claims processes.
Requirements
What you’ll need- Proven National experience in Litigation claims adjusting
- Expert knowledge of insurance policy interpretation, coverage analysis and claim management strategies.
- Demonstrated expertise in handling varying loss complexities, including large loss, complex and litigation claims.
- Strong investigative skills with the ability to resolve complex issues efficiently.
- Proven success in training, coaching, and mentoring others, leadership experience is considered an advantage.
- Highly effective verbal and written communication skills, with the ability to tailor messaging to diverse audiences on skills.
- Skilled in building rapport and working effectively with individuals at all levels and technical abilities.
- Strong analytical and problem-solving skills, with ability to exercise sound judgment under pressure.
Benefits
Comp & perks- Flexible Work Arrangements.
- Employee discounts (15% on auto and property insurance, plus many other products and services).
- Good Office program (receive up to $400 back after purchasing office equipment).
- Student Loan Payment Matching Program for Government Student loans.
- Comprehensive Retirement Savings Program with employer matched contributions.
- Annual Wellness allowance to support employees with improving health and wellbeing.
- Personal days.
- Tuition Reimbursement.
- Working within the community and giving back.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
litigation claims adjustinginsurance policy interpretationcoverage analysisclaim management strategieshandling varying loss complexitieslarge loss claimscomplex claimsinvestigative skillsanalytical skillsproblem-solving skills
Soft Skills
coachingmentoringleadershipverbal communicationwritten communicationbuilding rapportworking effectively with individualstailoring messagingsound judgmentresolving complex issues