Senior Clinical Account Consultant

AllOne Health

Senior Clinical Account Consultant managing comprehensive clinical support and case management for healthcare organization. Collaborating with stakeholders to ensure exceptional service delivery in behavioral health.

Posted 5/12/2026part-timeRemote • Illinois • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Serve as the primary liaison and point of contact for formal referrals to AOH for clinical assessment and treatment
Provide intensive case management from initial consultation through ongoing care coordination
Collaborate closely with case-specific treatment providers to ensure high-quality, client-centered service delivery
Partner with the Managing Director to maintain strong alignment with customer needs and expectations
Participate in and present to key stakeholders during regularly scheduled customer meetings
Ensure timely, accurate documentation and clear communication of all case management activities within the customer relationship management (CRM) system
Maintains availability as a primary point of contact, demonstrating prompt responsiveness and quick turnaround for acute cases and new referrals
Provides initial consultations to assess the scope of referrals and ensure alignment among all engaged stakeholders
Manages and coordinates appropriate releases of information for clients and all relevant treatment, assessment, and referral partners
Participates in regularly scheduled case review meetings for active and monitored cases with the referring organization

Requirements

What you’ll need

Master-level clinician
Fully licensed to practice in the State of Illinois
Prior EAP experience managing formal referral and/or fitness-for-duty evaluations; account management experience preferred
Demonstrated clinical experience in mental health and substance use assessment and treatment
Ability to work independently, exercise sound judgment, and perform effectively in high-pressure environments
Proven comfort engaging with and presenting to senior-level executives
Previous experience consulting with healthcare organizations preferred

Benefits

Comp & perks

hourly rate plus weekly stipend

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

case managementmental health assessmentsubstance use treatmentconsultationdocumentationcustomer relationship management

Soft Skills

communicationcollaborationindependencejudgmentresponsivenesspresentation skills

Certifications

Master-level clinicianlicensed to practice in Illinois