EAP Triage Counselor
AllOne Health
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Perform clinical work including intake, assessment, crisis management, short-term counseling, resource referrals, and case management follow up
- Responsible for providing clinical services at the point of employee or dependent client interface, telephonically, in office, or on the customer workplace site
- Provides management and organizational consultations to employer customer contacts, as well as responds to workplace trauma, crisis, and loss
- Enters relevant client interface data into the EAP Expert database system on a routine basis, immediately following the point of service
- Perform other related duties as needed and/or required and maintain a high level of productivity
Requirements
- Master’s Degree in Social Work, Counseling, or Psychology required
- Currently Licensed or License eligible in a Mental Health profession
- Outstanding interpersonal, communication, organizational and problem-solving skills
- Strong customer service skills
- Previous EAP experience and/or Certified Employee Assistance Professional (CEAP) preferred
Benefits
- Immediate medical (Blue Cross/Blue Shield) insurance available
- Generous amount of Paid Time Off
- 401(k) retirement program with a company match
- Employee Assistance Program (EAP) benefits available to you and your family
- Desirable work schedules
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
intakeassessmentcrisis managementshort-term counselingresource referralscase managementclient interface data entryEAP Expert database
Soft skills
interpersonal skillscommunication skillsorganizational skillsproblem-solving skillscustomer service skills
Certifications
Licensed in Mental Health professionLicense eligible in Mental Health professionCertified Employee Assistance Professional (CEAP)