ALLO Fiber

Digital Experience Specialist

ALLO Fiber

full-time

Posted on:

Location Type: Office

Location: Lincoln • New York • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $17 - $21 per hour

Job Level

Mid-LevelSenior

About the role

  • Start each day with a customer-first mentality and check your inbox.
  • Kick off each day with a daily digital email to confirm our platform schedules.
  • Monitor and respond on all platforms during dedicated social, chat, and email hours.
  • Maintain a 100% response rate (15 minutes or less).
  • Aim to achieve impression excellence on every digital platform.
  • Communicate openly, track your deadlines, own your task list, and share your accomplishments and struggles at weekly check-ins.

Requirements

  • College Degree or four years of professional written communication experience
  • Customer service, telecom industry experience a plus
  • Personal experience using social media sites: Facebook, Twitter, Instagram, LinkedIn, YouTube, TikTok
  • Professional experience representing a brand or company in a public/online forum via emails, website, or social media.
  • Comfortable in public social forums, friendly demeanor, creative side, and intuitive written abilities.
  • Typing accuracy and speed are a must.
  • Advanced knowledge of spelling and grammar is preferred.
  • Nearly excessive knowledge of social media platforms: Facebook, Twitter, Instagram, LinkedIn, TikTok, and YouTube a plus.
  • Proficient in Microsoft office software.
Benefits
  • Free internet? You bet.
  • Awesome discounts on other ALLO services.
  • We match your 401(k) savings up to 5%.
  • Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts.
  • Our benefits include medical, vision, and dental with low employee costs.
  • Generous Earned Time Off (ETO) program.
  • Strive to give back to what matters most to our communities.
  • Assistance with the cost of your tuition.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
written communicationtyping accuracytyping speedspellinggrammar
Soft skills
customer-first mentalitycommunicationcreativityfriendlinessintuitive abilities