Claims & Recovery Quality Assurance Analyst

Allied Solutions

Claims QA Analyst auditing Allied Solutions’ claims and recovery processes for accuracy, compliance, and client service standards. Improving procedures through error analysis, testing, and process documentation.

Posted 8/5/2026full-timeCarmel • South Dakota • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Quality Assurance audits, compliance assessment, and process improvement within claims and recovery operations. Proficient in creating and maintaining procedural documentation while collaborating with business units to implement effective solutions.

Highest-signal resume keywords

Quality Assurance AuditsProcess ImprovementCompliance AssessmentProperty & Casualty LicenseClaims Adjudication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality AssuranceProcess TestingClaims AuditingAnalytical ResponsesError Pattern IdentificationProcedure DocumentationSystem EnhancementsRegulatory ComplianceClaims RecoveryResearch Conducting

Soft Skills

CollaborationCommunicationProblem SolvingAttention to DetailAnalytical Thinking

Certifications & Qualifications

High School DiplomaGEDBachelor’s Degree (Preferred)Adjuster License

Industry Keywords

Claims ProcessesRecovery ProcessesState RegulationsCarrier PolicyClient Service Standards

About the role

Key responsibilities & impact

Create and perform Quality Assurance audits on claims and recovery processes
Assess and improve accuracy and compliance with state regulations, carrier policy interpretations, and client service standards
Create, facilitate, and maintain written procedures
Perform system, procedure, and process testing to identify and implement process and quality improvements
Audit claim setup, adjudication, and settlement processes
Identify error patterns and process or procedure gaps
Create and implement solutions in collaboration with business units
Validate, write, and format procedure and process manuals
Provide analytical responses and direction to claims and recovery employees
Identify and create tips and alerts
Conduct research for carrier or third-party examinations
Assist in regression testing for process and system enhancements
Perform other responsibilities and duties as needed

Requirements

What you’ll need

High School Diploma or GED required
Bachelor’s degree preferred
Equivalent combination of education and experience accepted
Property & Casualty license if auditing P&C claim processes
Adjuster license in all states that require it if auditing P&C claim processes
3–4 years of related experience

Benefits

Comp & perks

Medical, dental and vision insurance coverage
100% company-paid life and disability coverage
401k options with company match
Three weeks PTO by the end of the first year
Career growth opportunities and promotion from within
Learning and development resources
Broad career options across a diverse business portfolio