Bilingual Customer Service Specialist
Allied Solutions
full-time
Posted on:
Location Type: Hybrid
Location: Carmel • South Dakota • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Updating database with insurance for various collateral
- Ensures delivery of high quality and accurate customer service
- Handling inbound calls to verify insurance
- Accurately composing written information for loan histories
- Mentoring fellow co-workers as requested by supervisor
- Meeting set goals and assigned workload expectations for productivity
- Meeting and exceeding quality audits and metrics
Requirements
- High school diploma or GED required
- Strong attention to detail and organization skills required
- Strong problem solving and analytical abilities
- Dependable and reliable
- Excellent telephone, written and verbal communication skills with strong customer service focus
- Ability to acknowledge and respect confidential information
- Ability to learn quickly
Benefits
- medical, dental and vision insurance coverage
- 100% company-paid life and disability coverage
- 401k options with company match
- three weeks PTO by the end of the first year
- robust compensation package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
attention to detailorganizational skillsproblem solvinganalytical abilitiesdependabilityreliabilitytelephone communicationwritten communicationverbal communicationcustomer service focus
Certifications
high school diplomaGED