Bilingual Sales Associate

Allianz

Bilingual Sales Associate selling travel insurance through inbound customer support. Educating Canadian clients, providing quotes, and converting opportunities into sales remotely.

Posted 8/23/2026full-timeRemote • 🇨🇦 CanadaJuniorMid-Level💰 CA$21 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in providing customer support and sales solutions in the e-commerce and insurance sectors, with a strong focus on customer satisfaction and effective communication. Proficient in utilizing AI, machine learning, and data analytics tools while adhering to data governance and ethical standards.

Highest-signal resume keywords

Customer Service SkillsSales ExperienceFluency in French and EnglishAttention to DetailTICO Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Data EntryProduct KnowledgeSales ClosingInsurance EducationQuote Generation

Soft Skills

EmpathyMulti-taskingCommitment to Customer Satisfaction

Tools & Technologies

AI ToolsMachine LearningData AnalyticsCloud-based Tools

Certifications & Qualifications

Accident and Sickness LicenseTICO Certification

Industry Keywords

E-commerceInsuranceCustomer SupportData GovernanceEthical Use Standards

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Provide telephone support for e-commerce and insurance clients
Identify customer needs and provide optimal or alternative product solutions
Educate potential clients on insurance options
Provide quotes and close sales
Maintain in-depth knowledge of products and services and stay current on product or policy changes
Accurately enter customer data and update existing policies
Address customer concerns, demonstrate empathy, and move customers toward commitment
Work effectively with AI, machine learning, data analytics, and cloud-based tools while following data governance, security, and ethical-use standards

Requirements

What you’ll need

Six (6) to twelve (12) months in a customer service or sales environment
Post-secondary education is highly preferred
Accident and Sickness license is considered an asset but is not required
Possess TICO certification or willing to become certified
Ability to pay close attention to detail and multi-task
Superb customer service skills and strong customer focus
Commitment to customer satisfaction
Fluency in French and English, written and spoken, is required
Must reside in Canada; applicants residing in Quebec will not be considered

Benefits

Comp & perks

Monthly sales incentive plan
Personal and professional development courses and targeted development programs
International mobility and career progression opportunities
Work Well health and wellbeing programs
Flexible work-life balance support
Comprehensive benefits package including health, dental, and vision insurance
Retirement savings plans
Paid time off
Other employee programs