Manager, Enterprise Applications

Alliant Insurance Services

Enterprise Applications Manager overseeing insurance business systems and technical support staff at Alliant Insurance Services. Managing application upgrades, governance, troubleshooting, and IT projects across enterprise platforms.

Posted 8/5/2026full-timeRemote • Illinois • 🇺🇸 United StatesSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in managing enterprise applications and providing technical support, with a strong focus on project management, customer service, and leadership in the insurance industry. Proficient in implementing system improvements and maintaining application governance while fostering teamwork and collaboration.

Highest-signal resume keywords

Enterprise Application SupportProject ManagementServiceNowAgile MethodologyInsurance Industry Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Development Lifecycle (SDLC)Data Integration ToolsAPIsApplication GovernanceChange Management

Soft Skills

Analytical SkillsProblem-Solving SkillsVerbal Communication SkillsWritten Communication SkillsCustomer Service Skills

Tools & Technologies

ITSM ToolsSaaS ApplicationsCollaboration SystemsAutomation SystemsClaims Systems

Certifications & Qualifications

Bachelor's Degree in Computer Technology

Industry Keywords

Enterprise ApplicationsBusiness SystemsTechnical GuidanceWorkload AssignmentOperational Issues

Tech Stack

Tools & technologies

CloudITSMSDLCServiceNow

About the role

Key responsibilities & impact

Provide supervisory leadership, technical guidance, and workload assignment to Enterprise Applications technical staff
Manage support, maintenance, and enhancement of enterprise-wide business systems
Provide customer support, implementation planning, upgrades, and support for new business applications
Oversee troubleshooting and resolution of system and application issues involving vendors and clients
Lead, mentor, and train staff on industry best practices and technical skills
Resolve escalated operational issues requiring coordination with other departments
Provide project management support for multiple IT projects
Provide technical and customer support for insurance business applications, including ServiceNow, CRMs, agency management systems, marketing tools, collaboration and automation systems, claims systems, and financial systems
Manage and perform application rollouts and upgrades with vendors, end users, and IT groups
Analyze and define production issues
Identify, manage, and implement system/process improvements and governance
Write and deliver custom reports and administrative documentation
Build and maintain business relationships with staff and management
Collaborate with technical support staff, administrators, developers, and Enterprise Applications staff to ensure application readiness and supportability
Assist with data cleanup activities for conversion purposes
Maintain technical knowledge of enterprise applications and underlying technologies
Develop and maintain policies and procedures for application development and maintenance, including lifecycle strategies, testing, implementation, and post-implementation monitoring
Perform other assigned duties

Requirements

What you’ll need

Bachelor's Degree in computer technology or equivalent combination of education and experience
Ten (10) or more years of experience supporting enterprise applications, SaaS applications, business office applications, and software development lifecycle (SDLC)
Experience working with teams using an Agile methodology
Insurance industry experience
Experience with ITSM tools, ideally ServiceNow, and support frameworks
Strong knowledge of enterprise application support
Knowledge of cloud-based applications and SaaS platforms
Familiarity with data integration tools, APIs, application governance, and change management
Project management skills and ability to manage multiple projects and systems simultaneously
Leadership skills for planning and prioritizing personnel tasks and projects
Exceptional analytical and problem-solving skills
Good verbal and written communication skills
Excellent customer service skills, including telephone and listening skills
Ability to work in a fast-paced team and foster teamwork
Ability to work independently with minimal direction

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Alliant Insurance Services Website LinkedIn All Job Openings 10,000+ employees Founded 1925 🛡️ Insurance 🤝 B2B 💼 Consulting 💰 $690M Debt Financing - Alliant Insurance Services on 2019-10 Insurance
B2B
Consulting Alliant Insurance Services is a national insurance brokerage and risk-management firm that provides property & casualty insurance, employee benefits consulting, reinsurance, claims assistance, disaster preparedness and recovery, captive insurance, and a range of industry-specific risk solutions (e. g. , agribusiness, aviation, construction, cyber, energy, healthcare, real estate & hospitality, transportation). The firm emphasizes benefits consulting and human capital services in addition to traditional brokerage, and positions itself as a full-service advisor for commercial clients. Alliant is one of the largest brokers in the U. S. , noting roughly $5. 7B in revenue and $55B+ in premiums, and is ranked among the top brokers nationally and globally. Manager, Enterprise Applications Job not on LinkedIn 🔥 2 hours ago 🌽 Illinois – Remote ⏰ Full Time 🟠 Senior 🔴 Lead 👔 Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Provide supervisory leadership, technical guidance, and workload assignment to Enterprise Applications technical staff
Manage support, maintenance, and enhancement of enterprise-wide business systems
Provide customer support, implementation planning, upgrades, and support for new business applications
Oversee troubleshooting and resolution of system and application issues involving vendors and clients
Lead, mentor, and train staff on industry best practices and technical skills
Resolve escalated operational issues requiring coordination with other departments
Provide project management support for multiple IT projects
Provide technical and customer support for insurance business applications, including ServiceNow, CRMs, agency management systems, marketing tools, collaboration and automation systems, claims systems, and financial systems
Manage and perform application rollouts and upgrades with vendors, end users, and IT groups
Analyze and define production issues
Identify, manage, and implement system/process improvements and governance
Write and deliver custom reports and administrative documentation
Build and maintain business relationships with staff and management
Collaborate with technical support staff, administrators, developers, and Enterprise Applications staff to ensure application readiness and supportability
Assist with data cleanup activities for conversion purposes
Maintain technical knowledge of enterprise applications and underlying technologies
Develop and maintain policies and procedures for application development and maintenance, including lifecycle strategies, testing, implementation, and post-implementation monitoring
Perform other assigned duties 🎯 Requirements
Bachelor's Degree in computer technology or equivalent combination of education and experience
Ten (10) or more years of experience supporting enterprise applications, SaaS applications, business office applications, and software development lifecycle (SDLC)
Experience working with teams using an Agile methodology
Insurance industry experience
Experience with ITSM tools, ideally ServiceNow, and support frameworks
Strong knowledge of enterprise application support
Knowledge of cloud-based applications and SaaS platforms
Familiarity with data integration tools, APIs, application governance, and change management
Project management skills and ability to manage multiple projects and systems simultaneously
Leadership skills for planning and prioritizing personnel tasks and projects
Exceptional analytical and problem-solving skills
Good verbal and written communication skills
Excellent customer service skills, including telephone and listening skills
Ability to work in a fast-paced team and foster teamwork
Ability to work independently with minimal direction Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Digital Media Manager 🔥 3 hours ago Allytics 51 - 200 📣 Marketing 🤝 B2B 🏢 Enterprise Website LinkedIn All Job Openings Digital Media Manager II optimizing B2B campaigns for Allytics, a technology marketing firm. Managing audience strategy, paid media execution, funnel analysis, reporting, and campaign optimization for technology clients. 🇺🇸 United States – Remote 💵 $80k - $100k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Digital Media Manager 🔥 3 hours ago Allytics 51 - 200 📣 Marketing 🤝 B2B 🏢 Enterprise Website LinkedIn All Job Openings Digital Media Manager II executing ABM and multi-channel campaigns for Allytics, a full-service B2B technology marketing firm. Analyzing audiences, funnels, budgets, and performance to optimize client lead generation. 🇺🇸 United States – Remote 💵 $80k - $100k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Funding Manager 🔥 3 hours ago EVCS 11 - 50 ⚡ Energy 🚗 Transport 👥 B2C Website LinkedIn All Job Openings Funding Manager securing grants and incentives for EVCS’s renewable-energy EV charging network. Managing agency relationships, compliance, proposals, and funding-program implementation across the US West Coast. 🇺🇸 United States – Remote 💵 $75k - $110k / year 💰 Grant on 2025-02 ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Corporate Area Technical Manager 🔥 3 hours ago Packaging Corporation of America 10,000+ employees 🏭 Manufacturing 🤝 B2B 🛍️ eCommerce Website LinkedIn All Job Openings Corporate technical manager supporting DCS, PLC, QCS, and drive systems across PCA manufacturing mills. Improving control reliability, process optimization, lifecycle planning, upgrades, and legacy-platform cybersecurity. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 🔴 Lead 👔 Manager Case Manager, Registered Nurse 🔥 3 hours ago CVS Health 10,000+ employees 🏥 Healthcare ⚕️ Healthcare Insurance 🛒 Retail Website LinkedIn All Job Openings Remote RN case manager providing telephonic care management for CVS Health’s US members. Assessing complex needs, coordinating care, and performing medical necessity reviews. 🇺🇸 United States – Remote 💵 $54.1k - $155.5k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs