Senior Client Success Specialist – Resident Program

Alliant Insurance Services

Senior Client Success Specialist responsible for client program guidance in the United States. Handle client interactions and ensure compliance with insurance requirements.

Posted 7/30/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in client guidance and customer service, with a strong focus on compliance and program implementation. Proficient in Microsoft Office Suite to support effective communication and documentation.

Highest-signal resume keywords

Client GuidanceCustomer ServiceCompliance ReviewProgram ImplementationMicrosoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Third Party InsuranceDamage Waiver ProgramClient RelationsResident ServicesProperty Management

About the role

Key responsibilities & impact

Providing expert program guidance to clients and tenants.
Reviews residents' third party insurance policies to determine compliance with client's requirements for opting out of damage waiver program.
Connects with clients on penetration decreases.
Implements new properties for existing clients.
Provides client and resident facing customer service.

Requirements

What you’ll need

Bachelor's Degree or equivalent experience
Two (2) or more years relevant experience
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Alliant Insurance Services Website LinkedIn All Job Openings 10,000+ employees Founded 1925 🛡️ Insurance 🤝 B2B 💼 Consulting 💰 $690M Debt Financing - Alliant Insurance Services on 2019-10 Insurance
B2B
Consulting Alliant Insurance Services is a national insurance brokerage and risk-management firm that provides property & casualty insurance, employee benefits consulting, reinsurance, claims assistance, disaster preparedness and recovery, captive insurance, and a range of industry-specific risk solutions (e. g. , agribusiness, aviation, construction, cyber, energy, healthcare, real estate & hospitality, transportation). The firm emphasizes benefits consulting and human capital services in addition to traditional brokerage, and positions itself as a full-service advisor for commercial clients. Alliant is one of the largest brokers in the U. S. , noting roughly $5. 7B in revenue and $55B+ in premiums, and is ranked among the top brokers nationally and globally. Senior Client Success Specialist – Resident Program 🔥 7 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 🏆 Customer Success Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Providing expert program guidance to clients and tenants.
Reviews residents' third party insurance policies to determine compliance with client's requirements for opting out of damage waiver program.
Connects with clients on penetration decreases.
Implements new properties for existing clients.
Provides client and resident facing customer service. 🎯 Requirements
Bachelor's Degree or equivalent experience
Two (2) or more years relevant experience
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