Claims Advocate

Alliant Insurance Services

Claims Advocate specialized in providing support to clients and handling complex claims for insurance carriers in the United States. Demonstrates expertise in problem-solving, analysis, and negotiation across various claims.

Posted 7/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in claims advocacy and management, with a strong focus on property and casualty insurance coverage, negotiation, and client support. Proficient in analyzing complex claims and providing strategic recommendations to clients and legal counsel.

Highest-signal resume keywords

Claims AdvocacyProperty And Casualty Insurance KnowledgeNegotiation SkillsCPCU CertificationAIC Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims AnalysisCoverage InterpretationSubrogation ManagementRisk Management TechniquesData Integrity Management

Soft Skills

Client SupportCommunication SkillsConsultation SkillsTraining Development

Tools & Technologies

Agency Management System

Certifications & Qualifications

CPCUAICARMFire And Casualty Broker – Agent License

Industry Keywords

Claims SpecialistBrokerage ExperienceInsurance Carrier ExperienceHigh Exposure ClaimsLoss Reporting Procedures

About the role

Key responsibilities & impact

Acts as an advocate and claims specialist to provide support to clients, claimants, Producers, and carriers;
Provides initial and on-going advocacy on claims including detailed analysis, interpretation, consultation and negotiation of coverage and reserves;
Provides assistance on complex, large claims issues;
Reports to carriers on property, liability, litigated, high exposure and specialty claims;
Maintains claim diaries and reviews reservations of rights of denials;
Travels to loss sites to assist clients with the claim process;
Meets with clients and internal staff to provide analysis, interpretation and recommendations regarding client loss information;
Responds to clients and Producers regarding coverage, exposure, and settlement questions;
Manages subrogation and recovery situations by working closely with client;
Prepares coverage arguments for client advocacy and form coverage positions as client advocate;
Works with client legal counsel on coverage, claims and strategy for settlement;
Assists client with case preparation and support as needed, using negotiation skills to provide best possible outcome for clients;
Provides value added services to Producers, focusing on account retention and obtaining new business;
Develops training materials with a client and service team perspective for coverage reviews, loss reporting procedures, and claims guidelines in handling various situations;
Conducts quarterly claims review meetings with employer representatives;
Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
Other duties as assigned.

Requirements

What you’ll need

Bachelor’s degree or equivalent combination of education and experience
Six (6) or more years related work experience, brokerage or insurance carrier experience preferred
Possession of CPCU, AIC and/or ARM preferred
Valid Fire and Casualty Broker – Agent license
In depth knowledge of all commonly encountered P&C insurance coverage and Risk Management concepts and techniques

Benefits

Comp & perks

Employee assistance program
Professional development opportunities