Financial Crime

• Supervise the day-to-day operations of the fraud department.
• Monitor department service levels while working closely with the team to develop policies, strategies and processes for minimizing the risk of loss from fraud, abuse and compliance violations.
• Provide direction, feedback and coaching to team members on work priorities and on resolving escalated issues.
• Work with the fraud detection team to review suspicious membership applications and transactions.
• Prioritize and delegate the work within the fraud detection team and manage the supervision and escalations from the fraud analysts.
• Establish and maintain specific fraud procedures within the fraud manual and ensure compliance with credit union policies.
• Monitor staff tasks for compliance with BSA and credit union policies.
• Maintain effective communication with credit union employees to ensure a constant exchange of information.
• Work with the department fraud prevention strategist to monitor, review and recommend parameters and rule updates.
• Report on advanced fraud-related issues and make recommendations for improvements.
• Gather data on fraud trends and submit reports to the fraud manager.
• Translate operating plans into meaningful direction of projects, goals, priorities and activities; delivering on strategy through quality execution and best practice adaptation.
• Provide a structural and consistent approach to ensure that individual development plans are in place, performance management is consistent, and coaching and feedback are provided on a regular and dynamic basis.
• Plan, oversee and lead the work of the team to meet functional and individual operational objectives and goals.
• Coach, mentor, and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.
• Responsible for hire, fire, performance, discipline and problem-resolution decisions.
• Adhere to and ensure compliance of all business transactions with policy and process of the Bank Secrecy Act.
• Ensures compliance with all applicable state and federal laws, company procedures and policies.

Supervisor, Fraud Detection

Senior Anti-Money Laundering Investigator II – Enhanced Due Diligence

Global Financial Crimes Investigations Manager – Brokerage

Global Financial Crimes Manager – Global Banking

Financial Crimes Manager, Platform Enablement Product Owner

VP – Financial Crimes Policy Adherence, Currency Transaction Reporting, Transaction Monitoring Risk Analyst