Administration

• Administer and track employee leaves of absence, including intermittent, continuous, and reduced schedule leaves as well as ADA and accommodations from employee's initial notice to the employee's return to work
• Serve as the primary point of contact throughout the leave lifecycle for human resources, employees and managers regarding leave eligibility, documentation, and return-to-work procedures as well as collaborate with managers to develop modified work schedules or accommodations during intermittent leave periods
• Coordinate with third-party administrators (e.g., New York Life) to ensure timely and accurate processing of leave claims. Maintain accurate records of leave status, documentation, and return-to-work dates in HRIS and vendor systems as well as coordinating the use of paid leave with employee and manager
• Ensure compliance with FMLA, ADA, VESSA, PFMLA, and other applicable laws and internal policies
• Collaborate with HR, Payroll, and Legal teams to ensure proper pay, benefits continuation, and job protection during leave periods. Identify and implement process improvements to help optimize workflow and improve customer experience.
• Educate employees and managers on leave policies and procedures, including documentation requirements and timelines
• Support audits, reporting, and policy updates related to leave programs
• Oversee the administration of the workers’ compensation program including managing claims processing, coordinating with insurance carriers and third-party administrators, supporting injured employees through recovery and return-to-work plans, and maintaining accurate documentation

Senior Leave Administrator

Senior Snowflake Administrator

Patient Safety Observer, Nursing Administration – Per Diem

Medical Review Director

Medical Review Director

Client Experience Administrator