Allegro

Product Manager – Customer and Merchant Experience

Allegro

full-time

Posted on:

Location Type: Hybrid

Location: Poznań • 🇵🇱 Poland

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Job Level

Mid-LevelSenior

About the role

  • Understanding and defining the critical problems faced by merchants, working closely with stakeholders to ensure their constraints and needs are considered, ultimately translating these into opportunities to deliver valuable outcomes for the business and customers.
  • Owning the problem space and the solutions for your product area, partnering with your cross-functional engineering team to discover, design, and deliver solutions that align with strategic business objectives and drive measurable results.
  • Defining the strategic problems your team will tackle, focusing on achieving business outcomes rather than just delivering features, and being accountable for the product's results.
  • Driving continuous product discovery and delivery within the Merchant Listing domain (Adding Offers and Products), from deeply understanding merchant needs, assessing value, usability, feasibility, and viability risks, to ensuring the successful go-to-market and ongoing evolution of solutions that achieve necessary outcomes.
  • Fostering strong cross-functional collaboration across various teams and with stakeholders, providing clear strategic context to ensure alignment on objectives and shared understanding.
  • Proactively running continuous product discovery to identify and validate opportunities that improve merchant experience and key product performance indicators, while defining clear success metrics to measure the impact and effectiveness of solving problems.

Requirements

  • Proven experience as a Product Manager or similar role in project management (product discovery, creating product strategy, roadmapping, resource planning, risk assessment, stakeholder cooperation)
  • Experience in designing and implementing changes based on A/B testing and data analysis
  • Problem-solving abilities and strong decision-making skills
  • Excellent interpersonal, communication, and stakeholder management skills
  • Experience with Agile methodologies and managing product backlogs
  • Ability to see the product through the eyes of the clients and understand their needs
  • Fluent in Polish and English
  • Experience in AI/ML solutions (not a must, but beneficial given our strategic direction to leverage AI for data extraction, enrichment, compliance, and name quality assessment)
Benefits
  • Replacement contract (maternity cover)
  • Well-located offices (with fully equipped kitchens and bicycle parking facilities)
  • Excellent working tools (height-adjustable desks, interactive conference rooms)
  • Long term discretionary incentive plan based on Allegro.eu shares
  • Annual bonus up to 10% of the annual salary gross (depending on your annual assessment and the company's results)
  • A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)
  • English classes that we pay for related to the specific nature of your job
  • Laptop with all other gadgets that you should need
  • Working in a team you can always count on — we have on board top-class specialists and experts in their areas of expertise
  • A high degree of autonomy in terms of organizing your team’s work; we encourage you to develop continuously and try out new things
  • Hackathons, team tourism, training budget and an internal educational platform, MindUp (including training courses on work organization, means of communications, motivation to work and various technologies and subject-matter issues)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementproject managementA/B testingdata analysisAgile methodologiesproduct strategyroadmappingresource planningrisk assessmentAI/ML solutions
Soft skills
problem-solvingdecision-makinginterpersonal skillscommunication skillsstakeholder managementcross-functional collaborationstrategic thinkingaccountabilityadaptabilitycustomer empathy