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Tech Stack
Tools & technologiesERPPythonSQLTableau
About the role
Key responsibilities & impact- Define, design and implement a single, robust performance scorecard framework that cascades Business Operations Leadership goals through senior leaders to front-line teams and individual contributors.
- Translate strategic objectives into measurable KPIs, targets and behaviors; ensure owners and cadences are defined for all metrics.
- Build dashboards and visual management (digital and/or physical) to make performance transparent at all levels.
- Establish data governance and metric definitions to ensure one version of truth.
- Create and manage a prioritized pipeline of analytics and improvement projects aligned to strategic priorities (cost, quality, delivery, safety, customer experience).
- Define intake, prioritization, business case, resourcing and handoff processes for analytics and improvement work.
- Oversee delivery of analytics (insights, root-cause analysis, predictive models) and translate findings into actionable improvement plans.
- Track project ROI and benefits realization; maintain project health and escalation protocols.
- Lead the rollout and adoption of Leader Standard Work (LSW) across Business Operations including development of role-specific LSW, coaching models and audit/cadence mechanisms (Implementation of MDI throughout Business Operations).
- Drive daily management practices (Gemba cadence, visual boards, huddles) to sustain improvements and accelerate decision making.
- Design and monitor LSW/MDI compliance and improvement audits; use findings to close gaps and coach leaders.
- Plan, facilitate and/or sponsor RIEs, Kaizen events and structured problem-solving (A3, DMAIC, 8D or equivalent).
- Develop and deliver problem-solving and Lean curricula for multiple audiences (managers, supervisors, frontline).
- Support pre/post standard work, control plans and sustainment activities following events.
- Lead, mentor and grow a blended team of data analysts and continuous improvement practitioners.
- Coach team members and business leaders through complex root-cause analysis, hypothesis testing and countermeasure selection.
- Recruit, develop and retain high-performing talent; set clear objectives, KPIs and development plans.
- Partner with Business Operations Leadership and cross-functional teams to align priorities, secure resources and remove barriers.
- Apply change management practices to ensure adoption of new processes, roles and metrics.
- Communicate progress, wins and lessons learned through executive summaries, reviews and visual performance tools.
- Support functional value stream analyses, staffing models, process improvements and work optimization as needed.
- Ensure all activities meet corporate EH&S and compliance requirements.
Requirements
What you’ll need- Bachelor’s degree in Engineering, Supply Chain, Data Science, Business Analytics, or related field.
- 7+ years of combined experience in operational excellence/continuous improvement and data analytics; experience leading both analytics and Lean initiatives.
- 3+ years’ experience managing or leading teams.
- Demonstrated success creating and operating cascading scorecards, dashboards and governance for KPIs.
- Strong analytical skills and experience with analytics tools and languages (SQL, Excel, Power BI/Tableau; Python/R preferred).
- Lean Six Sigma certification (Green/Black Belt) or equivalent and practical experience facilitating Kaizen/RIEs and structured problem solving.
- Excellent facilitation, presentation and stakeholder management skills; ability to influence at all levels.
- Hands-on experience with ERP/WMS/TMS or other operational systems is a plus.
Benefits
Comp & perks- Health, dental and vision insurance coverage, helping you “be safe, be healthy”
- Unlimited Paid Time Off
- A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
- Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
- Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
- Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
- Life Insurance – Term life coverage with the option to purchase supplemental coverage
- Tuition Reimbursement
- Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards
- Employee Discounts through Perks at Work
- Community involvement and opportunities to give back so you can “serve others, not yourself”
- Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching
ATS Keywords
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Hard Skills & Tools
KPI DevelopmentRoot-Cause AnalysisPredictive ModelingLean MethodologiesData GovernanceSQLExcelPower BITableauPython
Soft Skills
FacilitationPresentationInfluencingCoachingCommunication
Certifications
Lean Six Sigma Green BeltLean Six Sigma Black Belt