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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining and implementing performance scorecard frameworks, translating strategic objectives into measurable KPIs, and leading continuous improvement initiatives. Proficient in analytics tools and methodologies, with a strong focus on data governance and operational excellence.
Highest-signal resume keywords
Performance Scorecard DevelopmentData Analytics and VisualizationLean Six Sigma CertificationTeam Leadership and MentoringStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
KPI DevelopmentRoot-Cause AnalysisPredictive ModelingLean MethodologiesData GovernanceSQLExcelPower BITableauPython
Soft Skills
FacilitationPresentationInfluencingCoachingCommunication
Tools & Technologies
ERP SystemsWMSTMSVisual Management ToolsDigital Dashboards
Certifications & Qualifications
Lean Six Sigma Green BeltLean Six Sigma Black Belt
Industry Keywords
Operational ExcellenceContinuous ImprovementBusiness AnalyticsData ScienceSupply Chain
Tech Stack
Tools & technologiesERPPythonSQLTableau
About the role
Key responsibilities & impact- Define, design and implement a single, robust performance scorecard framework that cascades Business Operations Leadership goals through senior leaders to front-line teams and individual contributors.
- Translate strategic objectives into measurable KPIs, targets and behaviors; ensure owners and cadences are defined for all metrics.
- Build dashboards and visual management (digital and/or physical) to make performance transparent at all levels.
- Establish data governance and metric definitions to ensure one version of truth.
- Create and manage a prioritized pipeline of analytics and improvement projects aligned to strategic priorities (cost, quality, delivery, safety, customer experience).
- Define intake, prioritization, business case, resourcing and handoff processes for analytics and improvement work.
- Oversee delivery of analytics (insights, root-cause analysis, predictive models) and translate findings into actionable improvement plans.
- Track project ROI and benefits realization; maintain project health and escalation protocols.
- Lead the rollout and adoption of Leader Standard Work (LSW) across Business Operations including development of role-specific LSW, coaching models and audit/cadence mechanisms (Implementation of MDI throughout Business Operations).
- Drive daily management practices (Gemba cadence, visual boards, huddles) to sustain improvements and accelerate decision making.
- Design and monitor LSW/MDI compliance and improvement audits; use findings to close gaps and coach leaders.
- Plan, facilitate and/or sponsor RIEs, Kaizen events and structured problem-solving (A3, DMAIC, 8D or equivalent).
- Develop and deliver problem-solving and Lean curricula for multiple audiences (managers, supervisors, frontline).
- Support pre/post standard work, control plans and sustainment activities following events.
- Lead, mentor and grow a blended team of data analysts and continuous improvement practitioners.
- Coach team members and business leaders through complex root-cause analysis, hypothesis testing and countermeasure selection.
- Recruit, develop and retain high-performing talent; set clear objectives, KPIs and development plans.
- Partner with Business Operations Leadership and cross-functional teams to align priorities, secure resources and remove barriers.
- Apply change management practices to ensure adoption of new processes, roles and metrics.
- Communicate progress, wins and lessons learned through executive summaries, reviews and visual performance tools.
- Support functional value stream analyses, staffing models, process improvements and work optimization as needed.
- Ensure all activities meet corporate EH&S and compliance requirements.
Requirements
What you’ll need- Bachelor’s degree in Engineering, Supply Chain, Data Science, Business Analytics, or related field.
- 7+ years of combined experience in operational excellence/continuous improvement and data analytics; experience leading both analytics and Lean initiatives.
- 3+ years’ experience managing or leading teams.
- Demonstrated success creating and operating cascading scorecards, dashboards and governance for KPIs.
- Strong analytical skills and experience with analytics tools and languages (SQL, Excel, Power BI/Tableau; Python/R preferred).
- Lean Six Sigma certification (Green/Black Belt) or equivalent and practical experience facilitating Kaizen/RIEs and structured problem solving.
- Excellent facilitation, presentation and stakeholder management skills; ability to influence at all levels.
- Hands-on experience with ERP/WMS/TMS or other operational systems is a plus.
Benefits
Comp & perks- Health, dental and vision insurance coverage, helping you “be safe, be healthy”
- Unlimited Paid Time Off
- A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
- Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
- Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
- Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
- Life Insurance – Term life coverage with the option to purchase supplemental coverage
- Tuition Reimbursement
- Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards
- Employee Discounts through Perks at Work
- Community involvement and opportunities to give back so you can “serve others, not yourself”
- Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching
