Regional Operations Manager

Allegion

Regional Operations Manager overseeing Field Operations and driving customer satisfaction in Indiana. Leading strategic initiatives for Allegion Access Technologies with focus on operational excellence.

Posted 5/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Develop, define, communicate, and execute the regional construction/service business plan in concert with Sales/Finance for Allegion Access Technologies, formerly Stanley Access Technologies.
Meet or exceed regional installation/service goals including customer completion, utilization, incoming business, sales, expense/revenue ratio, margin rates etc.
Cultivate an environment which achieves ultimate customer service/satisfaction while meeting/exceeding regional targets through comprehensive follow up calls to ensure all agreements were reached during the sale of products and the installation of products at local sites.
Form high performing teams and lead regional efforts to source, hire, train and develop talent through monthly as well as formal performance meetings. This includes a review of financial performance to date and action items to achieve desired results.
Provide acquisition integration on a regional basis.
Direct leadership of Branch Managers, Installation Coordinators, Service Dispatch Supervisors and Branch support.
Train branch staff on new products and companywide initiatives to develop and drive growth plans and competitive action plans.
Ensure the success of the sales and marketing plan through operational efforts directed toward continuous improvement in servicing all channels and verticals.
Travel - Able to travel approximately 50% of the time.

Requirements

What you’ll need

Bachelor’s Degree, preferred
5+ years of Leadership experience
Ability to work in a fast-paced environment and manage multiple initiatives concurrently.
Creative problem-solving abilities
Excellent communication skills
Knowledge of Microsoft programs-EXCEL, Word, Office Suite, Powerpoint, Microsoft D365 a plus

Benefits

Comp & perks

Health, dental and vision insurance coverage, helping you “be safe, be healthy ”.
A commitment to your future with a 401K plan, offering a 6% company match and no vesting period
Tuition Reimbursement
Unlimited PTO
Employee Discounts through Perks at Work
Community involvement and opportunities to give back so you can “serve others, not yourself”
Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

leadershipcustomer servicefinancial performance analysistalent developmentsales strategymarketing plan executionproblem-solving

Soft Skills

communicationteam buildingmulti-taskingcreativity

Certifications

Bachelor's Degree