Order Entry Consultant

Allegion

Order Entry Consultant handling new purchase orders and internal technical questions at Allegion. Collaborate with teams to ensure total customer satisfaction and enhance order entry quality and efficiency.

Posted 5/6/2026full-timeRemote • 🇺🇸 United StatesSeniorLead💰 $39 - $48 per hourWebsite

About the role

Key responsibilities & impact

Ensure all Order Entry processes are followed and utilize company systems (Driveworks) to gather general POs and identify missing information
Review all entered orders for accuracy and completeness
Contact customers when necessary for any potential order discrepancies
Gather customer information, fulfill customer needs, educate the customer where applicable, and document interactions by entering all contacts, conversations, and quotes into the appropriate system
Train Order Entry Consultant 1 and 2 (OE-1 & OE-2) team members on processes and systems
Support continuous improvements in order entry quality, efficiencies, productivity, and procedural changes
Embrace a cross-training culture with a willingness to learn other jobs or tasks within the Sales Department

Requirements

What you’ll need

High School Diploma or GED required (Associates or Bachelor level degree preferred)
7+ years of inside sales experience in a business-to-business (B2B) sales environment
Knowledge of Hollow Metal industry customers, products, and market is required
Strongly developed, specialist knowledge with regards to products, suppliers, customers, and market competition
Demonstrated ability to establish, maintain, and teach a training regime
Strong Microsoft Office skills and excellent verbal and written communication/listening skills
Highly developed sense of integrity and commitment to customer satisfaction, with skills in negotiations, communications, and providing customer support
Strong decision-making, analytical abilities, and detail orientation
Ability to collaborate cross-functionally and work in a fast-paced team environment

Benefits

Comp & perks

Health, dental and vision insurance coverage, helping you “be safe, be healthy”
Generous Vacation and Sick Time
Commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period
Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
Life Insurance – Term life coverage with the option to purchase supplemental coverage
Tuition Reimbursement
Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards
Employee Discounts through Perks at Work
Community involvement and opportunities to give back so you can “serve others, not yourself”
Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

order entryinside salescustomer supportnegotiationsanalytical abilitiesdetail orientationtraining regime

Soft Skills

communication skillslistening skillsintegritycommitment to customer satisfactiondecision-makingcollaborationcross-trainingwillingness to learn

Certifications

High School DiplomaGEDAssociates degreeBachelor degree