Senior IT HR Systems Analyst will be responsible for enhancing and supporting Allegion’s implementation of UKG Pro Workforce Management.
Support also includes the maintenance and implementation of integrations using Boomi.
Perform requirement gathering and analysis, documenting both current and future state.
Configure Pro WFM based on the collected requirements.
Create integration design and interface mapping documentation.
Build and maintain integrations to/from Pro WFM using Boomi.
Create test plans and unit tests for configuration and integration changes as needed.
Perform unit tests and document results of unit tests.
Engage with end users of all levels to perform user acceptance testing.
Translate business problems into plans of action, including details on scope and solution delivery.
Look for areas of inefficiency, documenting them and proposing possible solutions.
Support the Passport application and integration between Passport and Pro WFM.
Support business users and the global payroll team as needed.
Proactively engage end users to inform them of Pro WFM functionality that may be useful.
Collaborate with the HR and IT community to develop and evaluate solutions to problems.
Coordinate activities with business partner based on work being requested.
Stay current with system updates and test updates as needed.
Ensure all deliverables meet or exceed expectations.
Lead M&A requirements gathering, configuration and testing.
Resolve incident tickets as needed.
Requirements
Bachelor's degree in business or management, Computer Science, Software Engineering or related discipline, or equivalent work experience
Boomi Professional Developer Certification, or Associate Developer Certification and 2+ years of experience building and maintaining integrations for UKG Pro WFM
3+ years of experience in supporting UKG Pro Workforce Management
A mixture of Workforce Central and Pro WFM is acceptable if most of the experience is with Pro WFM
Experience with configuring complex configurations to meet requirements of agreements with multiple bargaining units
Strong analytical and problem-solving skills
Understanding of application APIs and their usage
Understanding of HR processes, with a focus on payroll processes, is preferred but not required
Experience with other cloud and SaaS solutions such as Workday, Salesforce, and ServiceNow
Experience with Single-Sign On (SSO) approaches
Experience with using SFTP and private-public key pairs for authentication and data encryption
Ability to manage multiple concurrent assignments with varying deadlines
Ability to prioritize tasks with minimal supervision
Ability to build strong working relationships with employees at all levels of the organization
Ability to work independently or as part of a team based upon business needs
Strong communication skills, both verbal and written