System Engineer
Fiserv
AnsibleAWSAzureCloudDockerKubernetesLinuxPythonTerraformVMware
Senior IT HR Systems Analyst
Allegion
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
CloudServiceNow
About the role
- Senior IT HR Systems Analyst will be responsible for enhancing and supporting Allegion’s implementation of UKG Pro Workforce Management.
- Support also includes the maintenance and implementation of integrations using Boomi.
- Perform requirement gathering and analysis, documenting both current and future state.
- Configure Pro WFM based on the collected requirements.
- Create integration design and interface mapping documentation.
- Build and maintain integrations to/from Pro WFM using Boomi.
- Create test plans and unit tests for configuration and integration changes as needed.
- Perform unit tests and document results of unit tests.
- Engage with end users of all levels to perform user acceptance testing.
- Translate business problems into plans of action, including details on scope and solution delivery.
- Look for areas of inefficiency, documenting them and proposing possible solutions.
- Support the Passport application and integration between Passport and Pro WFM.
- Support business users and the global payroll team as needed.
- Proactively engage end users to inform them of Pro WFM functionality that may be useful.
- Collaborate with the HR and IT community to develop and evaluate solutions to problems.
- Coordinate activities with business partner based on work being requested.
- Stay current with system updates and test updates as needed.
- Ensure all deliverables meet or exceed expectations.
- Lead M&A requirements gathering, configuration and testing.
- Resolve incident tickets as needed.
Requirements
- Bachelor's degree in business or management, Computer Science, Software Engineering or related discipline, or equivalent work experience
- Boomi Professional Developer Certification, or Associate Developer Certification and 2+ years of experience building and maintaining integrations for UKG Pro WFM
- 3+ years of experience in supporting UKG Pro Workforce Management
- A mixture of Workforce Central and Pro WFM is acceptable if most of the experience is with Pro WFM
- Experience with configuring complex configurations to meet requirements of agreements with multiple bargaining units
- Strong analytical and problem-solving skills
- Understanding of application APIs and their usage
- Understanding of HR processes, with a focus on payroll processes, is preferred but not required
- Experience with other cloud and SaaS solutions such as Workday, Salesforce, and ServiceNow
- Experience with Single-Sign On (SSO) approaches
- Experience with using SFTP and private-public key pairs for authentication and data encryption
- Ability to manage multiple concurrent assignments with varying deadlines
- Ability to prioritize tasks with minimal supervision
- Ability to build strong working relationships with employees at all levels of the organization
- Ability to work independently or as part of a team based upon business needs
- Strong communication skills, both verbal and written
