Allegion

Senior IT HR Systems Analyst

Allegion

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Senior

Tech Stack

CloudServiceNow

About the role

  • Senior IT HR Systems Analyst will be responsible for enhancing and supporting Allegion’s implementation of UKG Pro Workforce Management.
  • Support also includes the maintenance and implementation of integrations using Boomi.
  • Perform requirement gathering and analysis, documenting both current and future state.
  • Configure Pro WFM based on the collected requirements.
  • Create integration design and interface mapping documentation.
  • Build and maintain integrations to/from Pro WFM using Boomi.
  • Create test plans and unit tests for configuration and integration changes as needed.
  • Perform unit tests and document results of unit tests.
  • Engage with end users of all levels to perform user acceptance testing.
  • Translate business problems into plans of action, including details on scope and solution delivery.
  • Look for areas of inefficiency, documenting them and proposing possible solutions.
  • Support the Passport application and integration between Passport and Pro WFM.
  • Support business users and the global payroll team as needed.
  • Proactively engage end users to inform them of Pro WFM functionality that may be useful.
  • Collaborate with the HR and IT community to develop and evaluate solutions to problems.
  • Coordinate activities with business partner based on work being requested.
  • Stay current with system updates and test updates as needed.
  • Ensure all deliverables meet or exceed expectations.
  • Lead M&A requirements gathering, configuration and testing.
  • Resolve incident tickets as needed.

Requirements

  • Bachelor's degree in business or management, Computer Science, Software Engineering or related discipline, or equivalent work experience
  • Boomi Professional Developer Certification, or Associate Developer Certification and 2+ years of experience building and maintaining integrations for UKG Pro WFM
  • 3+ years of experience in supporting UKG Pro Workforce Management
  • A mixture of Workforce Central and Pro WFM is acceptable if most of the experience is with Pro WFM
  • Experience with configuring complex configurations to meet requirements of agreements with multiple bargaining units
  • Strong analytical and problem-solving skills
  • Understanding of application APIs and their usage
  • Understanding of HR processes, with a focus on payroll processes, is preferred but not required
  • Experience with other cloud and SaaS solutions such as Workday, Salesforce, and ServiceNow
  • Experience with Single-Sign On (SSO) approaches
  • Experience with using SFTP and private-public key pairs for authentication and data encryption
  • Ability to manage multiple concurrent assignments with varying deadlines
  • Ability to prioritize tasks with minimal supervision
  • Ability to build strong working relationships with employees at all levels of the organization
  • Ability to work independently or as part of a team based upon business needs
  • Strong communication skills, both verbal and written