AllClear - Voted UK's No.1 for Customer Care

Sales Agent

AllClear - Voted UK's No.1 for Customer Care

full-time

Posted on:

Location Type: Hybrid

Location: Carlow • Ireland

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Salary

💰 €30,000 - €35,000 per year

About the role

  • Start your Sales Career with an Award-Winning Travel Insurance Specialist
  • Are you a confident communicator who enjoys speaking with people and achieving results?
  • Do you want to build a rewarding career in a fast-growing insurance business where your success is recognised and rewarded?
  • At JustCover Insurance, we are looking for motivated Sales Agents to join our Contact Centre team. In this role, you will support customers in purchasing travel insurance that allows them to travel with confidence — including customers with pre-existing medical conditions who may struggle to find cover elsewhere.
  • You’ll join a supportive, high-performing team where training, development and career progression are a priority. If you’re driven by targets, enjoy helping people and want to be part of a growing and ambitious company, we’d love to hear from you.

Requirements

  • Handling inbound sales enquiries from customers looking to purchase travel insurance.
  • Asking the right questions to understand customers’ travel plans and medical history.
  • Clearly explaining policy features, cover levels, exclusions and pricing.
  • Supporting returning customers with renewals and policy updates.
  • Processing mid-term adjustments (MTAs) such as travel date changes or updates to customer details.
  • Working towards sales and performance targets, including conversion, quality standards, AHT and Gross Written Premium (GWP).
  • Developing strong knowledge of our products, systems and underwriting requirements.
  • Participating in coaching sessions, call reviews and training to continually improve your performance.
  • Working closely with colleagues and team leaders to support team success and best practice.
  • Ensuring all activity is carried out in line with FCA regulations, Consumer Duty and company policies.
Benefits
  • Competitive Starting Salary: €30,000
  • Earnings Potential: Uncapped commission paid monthly, with average additional earnings averaging €400 per month.
  • 32 days’ annual leave (including bank holidays) plus 1 day off for your birthday
  • Company pension scheme
  • Holiday buy scheme
  • Staff discounts on travel insurance
  • Discounted gym memberships
  • Support with health and wellbeing
  • Ongoing training on our products
  • Real career progression opportunities — we love to promote from within.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
salescustomer supportpolicy explanationrenewals processingmid-term adjustmentsperformance targetsconversion metricsquality standardsunderwriting requirementsFCA regulations
Soft Skills
communicationmotivationteamworkcustomer serviceproblem-solvingadaptabilitycoachingperformance improvementtarget-driveninterpersonal skills