Payer Operations Lead

Allara

Payer Operations Lead handling complex payer enrollments for Allara, a women's health platform. Building processes and serving as a quality coach for enrollment team.

Posted 7/9/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $60,000 - $68,000 per yearWebsite

About the role

Key responsibilities & impact

Build, document, and maintain end-to-end SOPs for payer contracting, enrollment, and credentialing workflows
Design quality controls and error-catching checkpoints to reduce rework
Identify bottlenecks in the expansion pipeline and drive cycle-time improvements
Keep enrollment and contracting trackers up to date and escalate blockers with proposed solutions
Conduct persistent follow-up with payers to confirm application receipt and resolve deficiencies
Prepare, submit, and track payer contract applications for health plan partnerships and service lines
Serve as a quality and productivity coach for offshore enrollment team members
Assist Sr. Manager with onboarding offshore contributors on payer processes and tools
Collaborate with RCM and payer strategy/business development teams

Requirements

What you’ll need

2-3 years of experience in provider enrollment, credentialing, payer contracting, or healthcare administration (internship or adjacent revenue cycle experience considered)
Demonstrated experience building or documenting processes and SOPs
Experience coaching, training, or quality-reviewing others' work (formal management not required)
Comfort owning metrics and reporting on pipeline throughput
Highly independent and driven with relentless follow-up skills
Exceptional attention to detail and organizational skills

Benefits

Comp & perks

Equity
Professional development & employee learning programs
Unlimited PTO & 11 company holidays
Medical, dental, and vision benefits
Health Savings Account (HSA) & Flexible Spending Account (FSA)
Long- and short-term disability coverage
Annual employee wellness stipend
401(k) plan
Parental leave & family planning support benefits
Company-issued laptop
Annual work-from-home stipend
Commuter benefits (if applicable)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SOP DevelopmentMetrics OwnershipPipeline Throughput ReportingError-Catching CheckpointsWorkflow Improvement

Soft Skills

Relentless Follow-UpAttention to DetailOrganizational SkillsCoachingTraining