The Programs Data Analyst develops and analyzes program-facing reports and dashboards to help teams understand how programs are being implemented, ensure data quality, and identify risks or opportunities early.
This role supports timely decision-making and program improvement by providing clear insights and summaries for program managers and leadership.
The Programs Data Analyst works with program teams to improve data quality, clarify data-tracking practices, and recommend workflow improvements.
Supports program managers and directors by preparing data summaries for coaching, reflection, and learning conversations.
Participating in internal and partner-facing data reviews as a thought partner.
Helping teams use data as a tool for learning and improvement rather than compliance or performance policing.
Stays closely connected to the Data & Impact team and other departments to understand existing data systems and reporting logic, supports internal data needs using current tools, and creates documentation and training that help staff interpret dashboards, use program-facing reports effectively, and onboard into program-side data practices.

Requirements

Commitment to racial, economic, and environmental justice.
Demonstrated experience in data analysis, program evaluation, analytics, or a related field (professional or equivalent applied experience).
Intermediate proficiency in Excel and/or Google Sheets, including pivot tables, data validation, formulas, and working with structured datasets.
Demonstrated experience working with Salesforce or a comparable Customer Relationship Management (CRM) system, including understanding how data is structured and connected; creating and modifying report types; running, exporting, and interpreting reports; and translating CRM data into meaningful Key Performance Indicators (KPI) and program performance insights, or demonstrated ability to learn comparable CRM reporting environments.
Experience creating dashboards, visualizations, or structured reporting tools (e.g., Salesforce dashboards, Tableau, Looker Studio, or similar platforms).
Highly organized, with strong documentation habits and attention to detail.
Ability to work independently with guidance, including asking questions and seeking out support as needed.
Experience operating in a cross-functional environment, partnering with multiple teams to gather requirements, clarify priorities, deliver analytical support, and collaboratively resolve data issues.
Ability to translate data into clear, accessible insights for non-technical audiences, including supporting learning, reflection, or coaching conversations.
Clear, effective communication skills, including the ability to take requirements from non-technical stakeholders and translate them into analytical plans.
Ability to manage multiple data sources and prioritize competing requests effectively.
Ability to work effectively in a hybrid role, with approximately 20% in-person time in the Lawrence office.

Benefits

flexible schedule
paid sick time
vacation time
floating holidays
retirement plan
technology benefits
provided work laptop
health insurance
dental insurance
vision insurance
flexible spending account
remote work stipend
wellness stipend
professional development stipend
employee assistance program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analysisprogram evaluationanalyticsExcelGoogle SheetsSalesforcedashboard creationdata visualizationTableauLooker Studio

Soft Skills

highly organizedattention to detailindependent workcross-functional collaborationclear communicationtranslating data insightsprioritizationsupporting learningcoachingproblem-solving