Support Engineer

• responsible for managing and building our new technical support function at MANTL
• maintain both a customer and product-centric focus, working closely with customer success and product development teams
• experienced in deconstructing complex technical problems and building scalable, comprehensive solutions for enterprise customers
• responsible for building and scaling the support team to work directly with clients to understand their needs and solve issues
• identifying bugs/limitations, initial incident investigation, facilitating service requests, and escalating appropriately within the organization

Technical Support Specialist

Customer and Technical Support Consultant – Bilingual

Customer and Technical Support Consultant – Chemistry

ADAS Customer Support Technician

Technical Support Associate

Lead Decision Support Analyst