Alignment Health

Senior Manager, Clinical Systems and Special Projects

Alignment Health

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $113,332 - $169,999 per year

Job Level

Senior

About the role

  • Work cross-organizationally and directly with clinical teams to translate business user requirements into systems support
  • Support enhancements to existing systems and new system design, testing, documentation of workflows, and end user training
  • Support Clinical Operations with new program projects that improve efficiencies across clinical teams
  • Review and approve requirements, design specs, solution designs, functional requirements, prototypes, and system testing
  • Document issues/resolutions, write requirements for system changes, create test scenarios and testing data
  • Partner with AVA product development to create/execute training plans and customer-facing guides
  • Review workflows, SOPs, policies and recommend changes to ensure efficient outputs
  • Collaborate with leadership to create programs and ensure systems meet company and CMS requirements
  • Build and update reports for performance management and compliance monitoring
  • Adhere to Confidentiality and HIPAA regulations
  • Other projects and duties as assigned

Requirements

  • 5 years of clinical program experience or equivalent combination of education and experience
  • Clinical program project and/or design experience designing, implementing, and managing clinical systems and projects
  • Demonstrated ability to understand requirement’s objective and facilitate requirements gathering
  • Bachelors (required); Masters in Healthcare or systems field (preferred)
  • Knowledge of Medicare Managed Care Plans
  • Demonstrated leadership skills, ability to motivate, coach and support team members
  • Ability to manage projects/initiatives to improve program performance
  • Ability to organize, prioritize and delegate workflow
  • Adheres to Confidentiality and HIPAA regulations