Bilingual Internal Wholesaler, Spanish
F&G
Care Coordinator, SNP – Bilingual Preferred: Spanish or Vietnamese
Alignment Health
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $41,472 - $62,208 per year
Job Level
Junior
About the role
- Conduct outreach to members for referrals, authorizations, medication refills, and provider appointments
- Complete tasks and assessments related to hospital and skilled nursing facility (SNF) discharges in the Case Management system
- Collaborate with RN Case Managers to support a panel of SNP members
- Monitor member alerts related to condition changes, admissions, discharges, and new diagnoses
- Build trusted relationships with members as a care liaison and advocate
- Maintain accurate, up-to-date documentation of all member interactions
- Communicate with provider offices, including faxing, mailing, and requesting medical records
- Participate in interdisciplinary team (IDT) meetings and member case reviews
- Ensure confidentiality of member data and meet all departmental deadlines
Requirements
- Bilingual in Spanish or Vietnamese (required)
- Minimum 1 year of experience in a healthcare IPA setting
- Minimum 1 year of experience handling referrals and prior authorizations
- High school diploma or GED (Bachelor’s degree preferred, or 4 additional years of experience in lieu of degree)
- Proficient with Microsoft Outlook, Word, and Excel; minimum typing speed of 25+ WPM
- Strong verbal and written communication skills
- Excellent organizational and time management skills
- Familiarity with Medi-Cal and managed care plans
Benefits
- Meaningful opportunity to work with a passionate team that values innovation
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
case managementreferralsprior authorizationsdocumentationmember assessmentscondition monitoringmedical records managementtyping speed 25+ WPMMedi-Calmanaged care plans
Soft skills
bilingual in Spanishbilingual in Vietnameseverbal communicationwritten communicationorganizational skillstime managementrelationship buildingadvocacycollaborationconfidentiality
Certifications
high school diplomaGEDBachelor’s degree (preferred)
