Clinical Operations Coordinator, Medical Assistant, LVN/LPN
VitalCheck Wellness
Manager, Clinical Operations
Alignment Health
full-time
Posted on:
Location Type: Hybrid
Location: Placentia • California • 🇺🇸 United States
Visit company websiteSalary
💰 $64,384 - $96,577 per year
Job Level
Mid-LevelSenior
About the role
- Responsible for providing supervision and leadership in multiple regions under Clinical Operations and oversight of staffing
- Oversight of multiple clinical programs
- Focus on driving outcomes in Medicare Risk Adjustment, Medicare STARs and overall budget management
- Able to manage diverse teams working in an office and remote setting
- Assist with developing and oversight of policies, workflows, staffing plans and productivity goals
- Ensures office processes are efficient, support care center goals, and enhance patient satisfaction
- Collaborate with leadership within and across markets to address barriers and drive organizational goals
- Assists in strategic development for assigned markets including member engagement strategies, productivity goals, and special programs/projects
- Able to act as spokesperson for the Alignment Clinical Model including conducting trainings and presentations
- Manage customer expectations and develop trainings/plans to consistently exceed organizational targets for member experience
- Provides administrative support and reports to Manager as needed
- Oversees assigned staff including recruiting, selecting, orienting, and training employees; assigning workload; planning, monitoring, and appraising job results; and coaching, counseling, and disciplining employees.
Requirements
- Minimum 5 years of experience in management and oversight of outpatient medical offices
- At least 5 years of supervisory or leadership experience required
- Experience with Medicare and Medicaid patients preferred
- Knowledge and experience with managed care or insurance plans preferred
- Bachelor’s Degree required
- Master’s degree preferred in a Healthcare Administration or other related field
- Current Driver’s License
- CPR/First Aid Certification is required
- Strong Microsoft Office Experience including Word, Excel and Powerpoint
- Strong analytical skills
- Excellent presentation skills
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
budget managementMedicare Risk AdjustmentMedicare STARspolicy developmentworkflow managementstaffing plansproductivity goalsmember engagement strategiesanalytical skillspresentation skills
Soft skills
leadershipsupervisionteam managementcollaborationcommunicationcoachingcounselingdiscipliningcustomer expectation managementadministrative support
Certifications
Bachelor's DegreeMaster's DegreeCPR CertificationFirst Aid CertificationCurrent Driver's License
