UKG Telestaff Consultant

Align HCM

UKG TeleStaff Consultant leading end-to-end implementations for Public Safety organizations. Collaborating with clients to optimize scheduling and staffing solutions while mentoring junior consultants.

Posted 7/29/2026full-timeRemote • Florida • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in leading UKG TeleStaff implementations, including configuration, integration, and support for Public Safety organizations. Proven ability to facilitate client workshops, gather requirements, and mentor junior consultants while ensuring successful project delivery.

Highest-signal resume keywords

UKG TeleStaff ImplementationIntegration with UKG Pro Workforce ManagementPublic Safety Scheduling ExpertiseClient Relationship ManagementMentoring Junior Consultants

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TeleStaff ConfigurationData MappingSystem Integration TestingUser Acceptance TestingFunctional Design DocumentationTest Script DevelopmentEnd-User Training Material Preparation

Soft Skills

Problem-SolvingClient Workshop FacilitationEffective Communication

Tools & Technologies

UKG TeleStaffUKG ProUKG ReadyERP SystemsCAD/RMS

Industry Keywords

Public SafetyStaffing OptimizationOvertime ManagementCallback Management

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead full lifecycle implementations of UKG TeleStaff, including discovery, solution design, configuration, testing, deployment, and post-production support.
Facilitate client workshops to gather business requirements and translate them into scalable TeleStaff solutions.
Configure and deploy UKG TeleStaff based on client requirements and industry best practices.
Design, implement, and support TeleStaff integrations with UKG Pro Workforce Management and/or UKG Ready Time.
Develop data mapping and support integrations with payroll, ERP, CAD/RMS, and other third-party systems.
Lead unit testing, system integration testing (SIT), and support User Acceptance Testing (UAT).
Prepare functional design documents, configuration workbooks, integration documentation, test scripts, and end-user training materials.
Provide consulting guidance on Public Safety scheduling, staffing, overtime, callback management, and workforce optimization.
Mentor and support other TeleStaff consultants while sharing implementation best practices.
Partner with clients and internal project teams to ensure successful project delivery.
Travel to client sites as needed.

Requirements

What you’ll need

5+ years of hands-on UKG TeleStaff implementation experience.
Proven experience implementing UKG TeleStaff as both a standalone application and integrated with UKG Pro Workforce Management and/or UKG Ready Time.
Experience supporting Public Safety organizations, including Police, Fire, EMS, or Corrections.
Experience leading single and multi-institution TeleStaff implementations.
Hands-on experience designing, deploying, and supporting TeleStaff integrations.
Strong experience facilitating client workshops, gathering requirements, and translating business needs into system solutions.
Excellent consulting, problem-solving, and client relationship management skills.
Strong verbal and written English communication skills.
Ability to mentor junior consultants and collaborate effectively within project teams.
Willingness to travel as required.

Benefits

Comp & perks

Base Salary plus Incentive Pay
Medical, Dental, Vision
Life Insurance & Disability Coverages
Health Savings Account
401k Match Program
Unlimited Vacation Time