Defined Benefits Client Specialist

Alight Solutions

Defined Benefits Client Specialist addressing client challenges while collaborating with a global team. Learning about Defined Benefit plans and delivering high-quality outcomes.

Posted 7/15/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $40,000 - $50,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and problem-solving skills to address complex participant benefit issues while delivering high-quality outcomes. Capable of collaborating effectively in a global team environment and adapting to changing client requirements.

Highest-signal resume keywords

Defined Benefit Plans ExpertiseAnalytical AbilitiesClient Delivery AccountabilityProcess ImprovementEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Problem-SolvingData AnalysisBenefit InterpretationResearch SkillsPlan Provisions Application

Soft Skills

Attention to DetailCurious MindsetSelf-StarterOrganizational SkillsAdaptability

Industry Keywords

Client ChallengesCollaborative EnvironmentImplementation TestingCustomer Care CoordinationInternal Systems Understanding

About the role

Key responsibilities & impact

utilizing problem-solving and analytical skills to address client challenges while collaborating with a global team virtually
delivering high-quality outcomes that meet client expectations
gaining expertise in Defined Benefit plans
understanding internal systems
integrating into Alight's culture
learning about DB through client interactions and requirements
being accountable for end to end client delivery through following established processes and working in a collaborative environment
applying plan provisions and best practices to complex participant benefit issues
using developed understanding of Defined Benefits to interpret client’s requirements
researching complex participant benefit issues and recommend solutions by analyzing fact patterns and apply provisions
participating in planning and supporting client acceptance and implementation testing
consulting and coordinating with customer care colleagues

Requirements

What you’ll need

Be a logical and mathematical thinker who enjoys structure and rules but also has a desire to think outside the box and improve process efficiency
Demonstrate analytical abilities – attention to detail and working with complex data
Be a self-starter with a curious mindset that asks questions and strives to see bigger picture
Possess ability to learn through formal and on the job training
Have the ability to organize and prioritize work and adjust to change efficiently and thoughtfully
Able to effectively communicate both verbally and in writing.