Alight Solutions

Wealth Client Technology Architect I

Alight Solutions

full-time

Posted on:

Location Type: Hybrid

Location: San Juan • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

SDLC

About the role

  • Solve problems & issues found by clients and use Alight’s tools to fix the situation
  • Ask questions, dig deep into the issues, analyze what is really going on
  • Learn Defined Contribution (DC) plans through understanding clients, best practices, and the standard delivery model
  • Be accountable for programming and holistically testing the systems to ensure all client and business requirements are met
  • Determine results, document defects, and resolve client system issues that may arise
  • Work with practice support to resolve issues and enhancements which require additional support
  • Consult/coordinate with Customer Care
  • Provide status updates of assigned work, raise risks with meeting deliverables, and notify manager of available capacity
  • Collaborate with colleagues across Client Delivery and Operations teams, ensuring quality in delivery
  • Work with some query development

Requirements

  • Bi-Lingual Spanish (speaking and writing)
  • Be able to work onsite in our San Juan, Puerto Rico office a few days per week
  • Advanced analytical and critical thinking skills with a curious mindset
  • Developed technical skill set
  • Aptitude in Excel
  • Knowledge of software development life cycle
  • Able to learn through formal and on the job training
  • Organizational project management skills with the ability to prioritize work and adjust to change
  • Effective written and oral communication skills and ability to translate technical language to everyday language
  • Logical and mathematical thinker who enjoys structure and rules
  • Desire to think outside the box and improve process efficiency
  • Authorization to work in the Employing Country without requiring visa sponsorship
  • Willingness to participate in virtual interviews via video
  • Background check required upon offer (may include SSN/SIN validation, education verification, employment verification, criminal check, sanctions/watch-list search, credit check, and/or drug test)
Benefits
  • Flexible Working arrangements
  • Programs and plans for a healthy mind, body, wallet and life
  • A variety of health coverage options
  • Wellbeing and support programs
  • Retirement plans
  • Vacation and sick leave
  • Maternity, paternity & adoption leave
  • Continuing education and training
  • Professional development opportunities
  • Several voluntary benefit options
  • Competitive total rewards package

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
programmingtestingquery developmentExcelsoftware development life cycleanalytical skillscritical thinkingproblem solvingdefect documentationprocess efficiency
Soft skills
bi-lingual Spanishorganizational skillsproject managementeffective communicationcurious mindsetlogical thinkingmathematical thinkingadaptabilitycollaborationcapacity management