Senior Technology Vendor Program Manager

Alight Solutions

Senior Technology Vendor Program Manager driving governance and execution for Alight's technology supplier portfolio. Partnering across teams to ensure intentional technology investments and value delivery.

Posted 5/13/2026full-timeRemote • Illinois • 🇺🇸 United StatesSenior💰 $132,000 - $146,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

drive governance, clarity, and execution across technology supplier and software portfolio
partner across teams to ensure technology investments are intentional, well-managed, and delivering real value
maintain clear view of vendor and application strategy, ownership, and lifecycle
facilitate regular portfolio reviews to track progress, surface risks, and drive decisions
build and maintain vendor scorecards (SLAs, performance, usage, satisfaction)
track issues, manage escalations, and ensure follow-through to resolution
lead regular license and usage reviews (e.g., purchased vs. used vs. needed)
partner with teams to reclaim unused licenses and reduce waste
analyze usage trends, cost drivers, and portfolio performance

Requirements

What you’ll need

7+ years of experience in technology program management, vendor management, or portfolio governance
Experience working with technology vendors (SaaS, cloud, infrastructure, or platforms)
Strong understanding of vendor performance metrics (SLAs, KPIs)
Comfort building and improving processes in evolving environments

Benefits

Comp & perks

health, dental and vision coverages starting Day One
wellbeing programs
retirement plans with contribution matching
generous time off
parental leave
continuing education
career growth opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

technology program managementvendor managementportfolio governancevendor performance metricsSaaScloudinfrastructureprocess improvementdata analysisrisk management

Soft Skills

governanceclarityexecutioncollaborationcommunicationproblem-solvingdecision-makingorganizational skillsleadershipadaptability