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Senior Health Pro Consultant
Alight Solutions. handling increasingly difficult and complex assignments/solutions .
About the role
Key responsibilities & impact- handling increasingly difficult and complex assignments/solutions
- formally supporting the Team Manager as a leader on your team
- support operational planning and act as the primary member facing contact on client accounts
- serving as the dedicated Health Pro communicator on client accounts
- providing leadership support for filling in for Team Manager as needed
- mentoring Health Pros to improve their delivery for clients
- acting as a patient advocate daily by representing the patient from all angles of the healthcare industry
- conducting provider research, producing quality care recommendations, cost comparisons, and medical bill processing analysis
- initiating process improvements and the development of training content
Requirements
What you’ll need- Be a Senior Health Pro Specialist or Health Pro Consultant for at least 1 year
- Be a Health Pro Specialist for at least 1.5 years
- 3 years’ experience in a benefits-related role or Bachelor’s, Associate’s
- Able to work independently while providing support in a team environment
- Possess exceptional written and verbal communication skills
- Possess ability and desire to learn continually in a changing environment
- Be a critical thinker and problem-solver
- Able to efficiently organize work activities to meet deadlines
- Able to perform well under pressure, adapt to change, and meet deadlines in dynamic and evolving environment
Benefits
Comp & perks- health, dental and vision coverages starting Day One
- wellbeing programs
- retirement plans with contribution matching
- generous time off
- parental leave
- continuing education
- career growth opportunities
- flexible working arrangements
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
provider researchquality care recommendationscost comparisonsmedical bill processing analysisprocess improvementstraining content development
Soft Skills
leadershipmentoringcommunicationcritical thinkingproblem-solvingorganizational skillsadaptabilityindependenceteam support
Certifications
Bachelor’s degreeAssociate’s degree