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Alight Solutions

Defined Contribution Client Manager

Alight Solutions

. oversee daily operational performance for assigned clients and operations teams .

Posted 4/30/2026full-timeRemote • 🇨🇦 CanadaMid-LevelSenior💰 CA$60,000 - CA$90,000 per yearWebsite

About the role

Key responsibilities & impact
  • oversee daily operational performance for assigned clients and operations teams
  • collaborate with support areas like customer care and technology
  • support the Senior Client Manager/Client Leader in delivering high-quality solutions
  • utilize effective client communication skills
  • manage the operations of a client team through developing talent and delegating work
  • communicate regularly with clients on all aspects of daily operations
  • drive stable and consistent delivery from internal and external partners
  • use data to influence standardization and process innovation
  • manage defined contribution plans and understand their effect on clients and participants
  • collaborate with the Oversight & Excellence team to reduce total cost and improve efficiency

Requirements

What you’ll need
  • 3+ years in Defined Contribution
  • knowledge of Defined Contribution recordkeeping systems
  • effective communicator with influencing skills on domain and technical matters
  • proven analytical abilities and attention to detail
  • solutions oriented with ability to report data to stakeholders
  • management and organizational skills
  • experience coaching and leveraging work through others

Benefits

Comp & perks
  • health, dental and vision coverages starting Day One
  • wellbeing programs
  • retirement plans with contribution matching
  • generous time off
  • parental leave
  • continuing education
  • career growth opportunities
  • flexible working arrangements

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Defined Contributionrecordkeeping systemsdata analysisprocess innovation
Soft Skills
client communicationinfluencing skillsanalytical abilitiesattention to detailsolutions orientedmanagement skillsorganizational skillscoaching