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ETL, Informatica Application Support Engineer
Alight Solutions. Monitor, support, and troubleshoot ETL and data integration workflows across production, QA, and development environments to ensure smooth daily operations.
Posted 4/9/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $130,000 per yearWebsite
Tech Stack
Tools & technologiesCloudETLInformaticaSQL
About the role
Key responsibilities & impact- Monitor, support, and troubleshoot ETL and data integration workflows across production, QA, and development environments to ensure smooth daily operations.
- Analyse and resolve incidents, job failures, and performance issues related to Informatica workflows, mappings, and SQL jobs.
- Own and maintain ETL components including Informatica mappings, metadata, scripts, schedules, and operational procedures.
- Identify opportunities to optimize performance, scalability, and reliability of existing jobs/processes.
- Ensure stability of data ingestion pipelines spanning batch, near-realtime, and realtime patterns.
- Finetune ETL solutions by developing a deep technical understanding of data flows and upstream/downstream dependencies.
- Collaborate with DBAs and Data Architects to implement appropriate data partitioning, indexing, and optimization strategies to enhance job performance.
- Develop or modify SQL scripts, stored procedures, database triggers, and queries as part of incident resolution, change requests, or performance tuning.
- Work closely with cross functional and offshore teams, ensuring timely resolution of issues, clear communication, and adherence to support SLAs and operational guidelines.
- Manage multiple concurrent support tickets, change requests, and enhancement tasks, balancing priorities based on business impact and urgency.
- Ensure compliance with published support, development, coding, and testing standards, as well as change management practices.
Requirements
What you’ll need- 3-5 years of experience in ETL application support, Informatica PowerCenter/Cloud, and SQL Server in production environments.
- Practical experience with SQL Server, including schema understanding, stored procedure development, query tuning, and optimization.
- Hands-on experience with job scheduling tools such as ControlM or AutoSys for monitoring and support automation.
- Excellent communication skills and ability to work both independently and as part of a distributed global team.
- Strong analytical thinkers with the ability to troubleshoot complex data and integration issues effectively.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible working arrangements
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ETLInformatica PowerCenterInformatica CloudSQLSQL Serverstored proceduresquery tuningperformance optimizationdata integrationdata ingestion
Soft Skills
communicationanalytical thinkingtroubleshootingcollaborationindependenceprioritizationproblem-solvingadaptabilityteamworktime management