Serve as the primary technical point of contact for the Sales & Service Center (SSC) regarding .COM portal issues and functionality questions
Troubleshoot, diagnose, and resolve application incidents, performance issues, code-level defects, and platform-related problems across .NET, Kentico, and related components
Perform root cause analysis (RCA) and implement fixes or workarounds to restore service quickly
Investigate and resolve content integration issues within the Kentico CMS environment
Support integrations with downstream systems, including CRM tools (preferably Microsoft Dynamics CRM), APIs, and shared services

Requirements

3-5 years of experience in .NET and web technologies
At least 5 years in ASP.NET/C# application development or support
Knowledge of HTML, XML, CSS, and client‑side scripting frameworks
Hands-on experience with Visual Studio, Azure DevOps, IIS, and related toolchains
Expertise in ASP.NET MVC (4.0+), jQuery, Knockout.js, and modern web development principles
Deep understanding of object-oriented design / architecture
Technical capability in: Entity Framework, LINQ SQL Server (schema design, stored procedures, performance tuning)
Experience supporting or integrating with CMS platforms, preferably Kentico
Familiarity with SOAP/XML Web Services, REST APIs, and JSON
Experience in integrating web applications with CRM tools, preferably Microsoft Dynamics CRM
Ability to work effectively in a team-oriented, collaborative environment
Experience mentoring junior team members and providing technical guidance
3+ years in IT Application Support, preferably within a customer service–focused environment

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

.NETASP.NETC#HTMLXMLCSSjQueryKnockout.jsEntity FrameworkLINQ

Soft Skills

team-orientedcollaborativementoringtechnical guidance