Alight Solutions

Senior Configuration Business Analyst – Alight Leave Solutions

Alight Solutions

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

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Salary

💰 $90,000 - $155,000 per year

Job Level

Senior

About the role

  • Reviewing client leave and disability policies, documenting client requirements, and translating needs into the business requirements documents.
  • Writing clear and concise business requirements ensuring that requirement statements are complete, consistent, comprehensible, feasible, unambiguous, traceable, and verifiable
  • Identifying process gaps or risks and providing Alight best practices, and data-driven solutions to the client.
  • Leading the client through the Alight claims system including workflows and system demonstrations.
  • Discussing employee and employer communications and obtaining redlines and client approval; implementing and configuring agreed upon versions.
  • Conducting and improving test matrices, executing test scenarios, addressing configuration gaps, resolving issues, and securing client approval for user acceptance testing.
  • Managing development tickets, client standups, and defect fix support.
  • Maintaining accurate and timely delivery commitments in project tracking tools approved by management.
  • Aligning custom configurations and development to the Alight development release schedule.
  • Improving existing internal processes by studying current practices, identifying bottlenecks, and recommending efficient solutions.
  • Collaborating with all internal and external stakeholders.
  • Supporting enterprise-level analysis responsibilities including planning and scoping interdependent activities and leading senior business stakeholders to make informed decisions.
  • Demonstrating a deep understanding of the business and business process, including building great partner relationships with key business stakeholders.
  • Leading and supporting the efforts of other business analysts including coordination and oversight of the work of other business analysts.
  • Providing strategic consultative leadership to drive solution design decisions, prioritization tradeoffs, and stakeholder alignment.
  • Influencing feature-level vision and shapes deliverables through successful backlog partnership with Product/Technology.
  • Serving as a functional escalation point and ensures timely resolution of issues requiring senior functional engagement.

Requirements

  • Possess Bachelor's in appropriate field of study or equivalent work experience.
  • Having Leave of Absence and Disability knowledge is advantageous in this role.
  • Have experience producing high-quality documentation artifacts (process flows, use cases/user stories, traceability) and working with Agile methodologies.
  • Demonstrate Knowledge in enterprise systems (Workday, Smartsheets, Jama, Jira).
  • Have IIBA CBAP certification or equivalent.
  • Demonstrate expertise in stakeholder management, including influencing and negotiation across business and technology leadership.
  • Be an organized, analytical problem solver with impressive accuracy, follow-up, and inquisitive skills.
  • Demonstrate successful time-management with the ability to work in a busy environment and manage multiple simultaneous priorities.
  • Have compelling risk/issue leadership, identifies blockers early, escalates effectively, and drives cross-team resolution.
  • Display dynamic written and verbal communication and documentation.
  • Be able to take on more complex, high-profile projects that require multiple integrated systems with new customer-specific requirements.
  • Demonstrate an ability to proactively manage multiple stakeholders across several departments to agree upon and deploy solutions.
  • Have ability to provide consultative direction regarding technology or process solutions to help internal and external stakeholders understand options to meet requirements.
Benefits
  • Options include a variety of health coverage options
  • wellbeing and support programs
  • retirement
  • vacation and sick leave
  • maternity, paternity & adoption leave
  • continuing education and training
  • several voluntary benefit options
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business requirements documentationprocess flowsuse casesuser storiestraceabilityAgile methodologiesstakeholder managementrisk managementproblem solvingtime management
Soft Skills
analytical skillsorganizational skillscommunication skillsnegotiation skillsinfluencing skillscollaborationleadershipconsultative directionaccuracyinquisitive skills
Certifications
Bachelor's degreeIIBA CBAP certification