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IT Assistant
Alife NinoIT Assistant providing first-level technical support to employees in São Paulo. Ensuring functionality of equipment and technology resources for Grupo Alife Nino.
About the role
Key responsibilities & impact- Provide first-level technical support to employees.
- Ensure proper operation of equipment and technology resources.
- Handle support tickets.
- Perform preventive and corrective maintenance.
- Maintain inventory control.
- Support IT infrastructure.
Requirements
What you’ll need- High school diploma.
- Knowledge of computer hardware and software.
- Previous experience in user support and helpdesk.
- Knowledge of computer maintenance, networks, and information security.
- Basic to intermediate Office Suite skills.
Benefits
Comp & perks- Meal voucher (Flash card) R$ 31.00/day
- Mobility assistance: Transportation voucher or fuel allowance
- Partnership with Cogna Educação – up to 70% discounts on undergraduate and postgraduate programs
- Life insurance – no employee contribution
- TotalPass
- HapVida health plan - co-payment (ward)
- Structured career plan
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Technical SupportComputer Hardware KnowledgeComputer Software KnowledgePreventive MaintenanceCorrective MaintenanceNetwork KnowledgeInformation Security KnowledgeInventory Control
Certifications
High School Diploma