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Alife Nino

IT Assistant

Alife Nino

IT Assistant providing first-level technical support to employees in São Paulo. Ensuring functionality of equipment and technology resources for Grupo Alife Nino.

Posted 7/7/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in providing first-level technical support, managing support tickets, and performing preventive and corrective maintenance on IT infrastructure. Proficient in computer hardware, software, and network maintenance, ensuring optimal operation of technology resources.

Highest-signal resume keywords
Technical SupportHelpdesk ExperienceComputer MaintenanceNetwork KnowledgeOffice Suite Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Technical SupportComputer Hardware KnowledgeComputer Software KnowledgePreventive MaintenanceCorrective MaintenanceNetwork KnowledgeInformation Security KnowledgeInventory Control
Tools & Technologies
Office Suite
Certifications & Qualifications
High School Diploma
Industry Keywords
IT InfrastructureSupport TicketsUser Support

About the role

Key responsibilities & impact
  • Provide first-level technical support to employees.
  • Ensure proper operation of equipment and technology resources.
  • Handle support tickets.
  • Perform preventive and corrective maintenance.
  • Maintain inventory control.
  • Support IT infrastructure.

Requirements

What you’ll need
  • High school diploma.
  • Knowledge of computer hardware and software.
  • Previous experience in user support and helpdesk.
  • Knowledge of computer maintenance, networks, and information security.
  • Basic to intermediate Office Suite skills.

Benefits

Comp & perks
  • Meal voucher (Flash card) R$ 31.00/day
  • Mobility assistance: Transportation voucher or fuel allowance
  • Partnership with Cogna Educação – up to 70% discounts on undergraduate and postgraduate programs
  • Life insurance – no employee contribution
  • TotalPass
  • HapVida health plan - co-payment (ward)
  • Structured career plan