CRM & Lifecycle Specialist

AlGooru | القورو

CRM & Lifecycle Specialist for AlGooru, leading CRM strategies at an EdTech firm to enhance customer retention. Collaborating with marketing and data teams to optimize user experiences through data-driven insights.

Posted 4/14/2026full-timeRemote • 🇪🇬 EgyptMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

**The Role Highlights 💡**
**Main Responsibilities:**
- Lead the development and execution of CRM strategies to increase customer retention, engagement, and lifetime value.
- Design and optimize personalized customer lifecycle journeys across multiple touchpoints.
- Utilize data-driven insights to enhance customer communication and automate marketing processes.
**A Day In Your Life:**
- Develop and execute CRM strategies to support customer acquisition, engagement, and retention initiatives across various channels (WhatsApp, SMS, push notifications, etc.).
- Design and optimize customer journeys across different stages, ensuring personalized experiences based on user behavior and segmentation.
- Work closely with the marketing and data teams to develop meaningful customer segments for targeted messaging.
- Implement marketing automation workflows to deliver timely, relevant, and personalized communications to users.
- Regularly monitor and report on CRM and lifecycle campaign performance, identifying areas for improvement to enhance engagement and retention.
- Work closely with marketing, sales, and product teams to align CRM efforts with broader business objectives and ensure consistent messaging across touchpoints.
- Utilize our CRM tool (HubSpot) to manage customer data, track interactions, and support lifecycle marketing campaigns.

Requirements

What you’ll need

**You’re the CRM & Lifecycle Specialist we’re looking for if you have:**
- Proven experience in CRM management and lifecycle marketing, preferably in EdTech or SaaS
- Proficient in CRM platforms like HubSpot, with a solid understanding of marketing automation and campaign management
- Advanced skills in customer segmentation and lifecycle marketing
- Strong data analysis and reporting abilities to measure campaign success and make data-driven improvements
- Excellent communication and collaboration skills for cross-functional teamwork
- Experience with direct communication strategies such as WhatsApp, SMS, and push notifications
** Our application process:**
- Screening & Intro Call (5-10 mins)
- Chemistry Interview (15-30 minutes)
- Technical interview 1 (30-60 minutes)
- Technical interview 2 (30-60 minutes)
- Offer extended to successful applicants

Benefits

Comp & perks

**What We Offer You❗**
At AlGooru, we offer fair and competitive pay, scalable benefits, rewards, and perks, reflecting our commitment to inclusivity and access for all. Enjoy:
- Work from Anywhere
- No clocking in/out
- Learn and expense on us!
- AlGooru Library
- Vibrant Startup Culture
- Fast Promotions (like really fast)
- Coaching & Entrepreneurial Bytes
**How to gain extra Gooru points❓**
- Demonstrate your entrepreneurial, hustling, and energetic spirit
- Prove your ability to take full ownership of your role without the need to be micromanaged
- Conduct proper research about AlGooru prior to your interviews with us; we love people who already know about us.
- Be extra organized… like extra…

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Hard Skills & Tools

CRM managementlifecycle marketingcustomer segmentationdata analysiscampaign managementmarketing automationcustomer journey designperformance reportingdata-driven insightspersonalization strategies

Soft Skills

communication skillscollaboration skillscross-functional teamworkproblem-solvingstrategic thinkingcreativityadaptabilityattention to detailorganizational skillsleadership