AlGooru | القورو

CRM & Lifecycle Specialist

AlGooru | القورو

full-time

Posted on:

Location Type: Remote

Location: Egypt

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About the role

  • **The Role Highlights 💡**
  • **Main Responsibilities:**
  • - Lead the development and execution of CRM strategies to increase customer retention, engagement, and lifetime value.
  • - Design and optimize personalized customer lifecycle journeys across multiple touchpoints.
  • - Utilize data-driven insights to enhance customer communication and automate marketing processes.
  • **A Day In Your Life:**
  • - Develop and execute CRM strategies to support customer acquisition, engagement, and retention initiatives across various channels (WhatsApp, SMS, push notifications, etc.).
  • - Design and optimize customer journeys across different stages, ensuring personalized experiences based on user behavior and segmentation.
  • - Work closely with the marketing and data teams to develop meaningful customer segments for targeted messaging.
  • - Implement marketing automation workflows to deliver timely, relevant, and personalized communications to users.
  • - Regularly monitor and report on CRM and lifecycle campaign performance, identifying areas for improvement to enhance engagement and retention.
  • - Work closely with marketing, sales, and product teams to align CRM efforts with broader business objectives and ensure consistent messaging across touchpoints.
  • - Utilize our CRM tool (HubSpot) to manage customer data, track interactions, and support lifecycle marketing campaigns​.

Requirements

  • **You’re the CRM & Lifecycle Specialist we’re looking for if you have:**
  • - Proven experience in CRM management and lifecycle marketing, preferably in EdTech or SaaS
  • - Proficient in CRM platforms like HubSpot, with a solid understanding of marketing automation and campaign management
  • - Advanced skills in customer segmentation and lifecycle marketing
  • - Strong data analysis and reporting abilities to measure campaign success and make data-driven improvements
  • - Excellent communication and collaboration skills for cross-functional teamwork
  • - Experience with direct communication strategies such as WhatsApp, SMS, and push notifications
  • ** Our application process:**
  • - Screening & Intro Call (5-10 mins)
  • - Chemistry Interview (15-30 minutes)
  • - Technical interview 1 (30-60 minutes)
  • - Technical interview 2 (30-60 minutes)
  • - Offer extended to successful applicants
Benefits
  • **What We Offer You❗**
  • At AlGooru, we offer fair and competitive pay, scalable benefits, rewards, and perks, reflecting our commitment to inclusivity and access for all. Enjoy:
  • - Work from Anywhere
  • - No clocking in/out
  • - Learn and expense on us!
  • - AlGooru Library
  • - Vibrant Startup Culture
  • - Fast Promotions (like really fast)
  • - Coaching & Entrepreneurial Bytes
  • **How to gain extra Gooru points❓**
  • - Demonstrate your entrepreneurial, hustling, and energetic spirit
  • - Prove your ability to take full ownership of your role without the need to be micromanaged
  • - Conduct proper research about AlGooru prior to your interviews with us; we love people who already know about us.
  • - Be extra organized… like extra…
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM managementlifecycle marketingcustomer segmentationdata analysiscampaign managementmarketing automationcustomer journey designperformance reportingdata-driven insightspersonalization strategies
Soft Skills
communication skillscollaboration skillscross-functional teamworkproblem-solvingstrategic thinkingcreativityadaptabilityattention to detailorganizational skillsleadership