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Senior Solutions Engineer
AlgoliaSolutions Engineer driving customer adoption and success with Algolia's AI-powered search solutions. Working closely with Sales and customers to demonstrate value and technical capabilities.
Core Competencies
Role fitUse this summary to align your resume positioning with the role.
Demonstrates expertise in customer-facing technical roles within the SaaS industry, with a strong focus on delivering technical presales workshops, developing custom search applications, and effectively communicating customer needs to product teams. Proficient in software development across various programming languages and frameworks, with a commitment to continuous learning and industry trend awareness.
ATS Keywords
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Tech Stack
Tools & technologiesAbout the role
Key responsibilities & impact- Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
- Understand and qualify customer goals with KPIs and effectively articulate Algolia’s ability to meet them
- Assist in the Sales process including discovery, demo, Proofs of Concept (POC), RFP responses & business justification
- Assist in partner-led and partner-assisted sales motions including partner enablement, education, demo, POC, RFP
- Deliver and record occasional partner onboarding and enablement webinars, sharing Algolia platform introduction as well as newly shipped features
- Develop custom search applications leveraging the tools, frameworks, and partners of the Algolia ecosystem.
- Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams
- Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world.
- Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process to ensure highly successful onboarding
Requirements
What you’ll need- 4+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space
- Previous software development experience in one or more of the following areas: Front End: JavaScript, TypeScript, React, Back-End: Java, Ruby, Go, Node, Python, Swift/Objective-C
- Experience with data modeling, data transformation and enrichment
- Great oral and written communication skills
- Experience delivering technical presales workshops of various nature (discovery, education, product demonstration)
- Experience working with channel partners such as SIs or ISVs
- Superior organisational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail
- Experience at our current stage and beyond ($150-300M+ ARR range, high growth, lots of change and building internal infrastructure)
- Growth mindset and constant curiosity to keep up with industry trends and technical developments.
Benefits
Comp & perks- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development
- Bonuses