Solutions Architect

Algolia

Solutions Architect guiding customers in Algolia product deployments for improved outcomes. Collaborating with enterprise clients to deliver technical solutions and enhance product adoption.

Posted 7/30/2026full-timeRemote • 🇦🇺 AustraliaMid-LevelSenior💰 A$173,000 - A$209,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in customer engagement and technical consulting, with a strong focus on data modeling, front-end and back-end development, and project management. Capable of translating complex technical concepts for diverse stakeholders while driving successful project outcomes.

Highest-signal resume keywords

Customer-Facing Technical ConsultingData ModelingJavascript/HTML/CSS ProficiencyBackend Framework ProficiencyProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ModelingJavascriptHTMLCSSNode.jsRailsDjangoProject ManagementTroubleshootingPrototyping

Soft Skills

Problem SolvingAnalytical SkillsAttention to DetailFlexibilityCommunication

Tools & Technologies

Algolia EcosystemUI Best PracticesCustomer Engagement ToolsCollaboration ToolsPrototyping Tools

Industry Keywords

Technical SolutionsBusiness OutcomesEnterprise SegmentCustomer ImplementationAction PlanRoadmapStakeholder EngagementFeature RequestsBusiness ProcessesTechnical Needs

Tech Stack

Tools & technologies

DjangoJavaScriptNode.jsRuby on Rails

About the role

Key responsibilities & impact

Be a Trusted Advisor; engage with our customers’ technical architects and business stakeholders to provide high-quality technical solutions and product training to drive successful customer outcomes
Link business processes with technical solutions and tie them to business outcomes
Execute delivery methodology to drive projects to completion on time and on budget
Troubleshoot key customer implementation issues and demonstrate ability to drive successful resolution
Prototype and catalog new solutions to fit business pain points
Consult on architecture, indexing, searching, and UI best practices
Expand relationship and product usage within the enterprise segment
Engage in customer calls and on-site visits to help inform and align on product roadmaps for future partnership growth
Aid in the development of detailed action plan, roadmap, prototype, final recommendation document, SM Action Plan and Retrospective
Partner with Success Management and Engagement Manager and other internal roles to understand project goals and deliverables
Create and increase reusability of solutions content (blog posts, workshop tutorials, etc), tooling, and internal projects
Build out tooling and/or collateral to help scale customer engagement
Inform and ultimately evolve product ecosystem by listening and advocating for customers technical needs
Work with Engineering to track and resolve feature requests and bugs
Meet with Product to stay informed on the latest changes to Algolia ecosystem and disseminate internally and to customers as appropriate

Requirements

What you’ll need

5+ years experience in a customer-facing, deeply technical, and consultative role
Desire to help people solve problems with the ability to explain complex technical concepts to a broad audience of technical and business stakeholders
Proficient in data modeling including flattening relational data
Proficient in Javascript/HTML/CSS for the front-end
Proficient in a backend framework (i.e. node, Rails, Django, etc.)
Lifelong learning and growth mindset
Ability to establish credibility and rapport with Senior Executives, business and technical team members
Excellent analytical and problem solving skills with a history of hands-on project management of large and small initiatives
Ability to prioritize tasks effectively with a high-level of attention to detail
Ability to quickly define dependencies, issues, and outline mitigation plans against risks
Ability to work under tight deadlines while being flexible and responding to changing business and technical conditions

Benefits

Comp & perks

Flexible workplace model
High-trust environment
Autonomy in work location