Enterprise Install Account Executive

Algolia

Install Base Account Executive managing a large customer portfolio at Algolia. Focusing on customer relationships, upselling, and revenue expansion in a high-growth SaaS environment.

Posted 5/11/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $261,500 - $280,000 per yearWebsite

About the role

Key responsibilities & impact

Own and manage a large portfolio of existing customers, with accountability for retaining and growing recurring revenue as customers move from early adoption to scale
Build trusted relationships with customers and develop a deep understanding of each customer’s business objectives, use cases, and success criteria to proactively identify expansion (upsell and cross-sell) opportunities
Drive account planning and execution strategies that align Algolia’s solutions to customer goals, ensuring customers extract maximum value from their existing feature set
Lead commercial conversations including renewals, pricing discussions, and expansion opportunities within your install base
Monitor account health, customer usage, and pipeline to identify risks early, inform next-best actions, and drive predictable revenue through retention, adoption, expansion, and re-engagement
Use AI and automation to proactively surface expansion signals, prioritize high-impact accounts, and eliminate manual work, allowing you to spend more time driving strategic conversations and revenue growth within your install base
Operate independently in a fast-evolving environment, helping shape sales motions and turn them into repeatable, scalable playbooks.

Requirements

What you’ll need

5+ years in a B2B SaaS sales or account management role, with ownership of both renewals and expansion revenue
Proven success in complex, consultative enterprise sales — you’ve sold into organizations with matrixed structures and multiple stakeholders
Strong collaboration skills with Customer Success, Solutions Engineers, and other cross-functional teams to proactively address customer needs, remove blockers, and to drive outcomes
Comfort operating in a high-growth, dynamic environment, with the ability to manage a high volume of accounts while maintaining attention to detail and prioritization

Benefits

Comp & perks

Flexible workplace model
Autonomy to choose where to work and when

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B SaaS salesaccount managementrenewalsexpansion revenueconsultative salesenterprise salesaccount planningpipeline managementAIautomation

Soft Skills

relationship buildingcollaborationstrategic thinkingattention to detailprioritizationproblem-solvingcommunicationadaptabilityindependencecustomer focus