Commercial Install Account Executive

Algolia

Account Executive managing existing Commercial customers at Algolia with accountability for retention and growth. Building relationships and driving revenue across a diverse customer base.

Posted 4/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $181,500 - $190,000 per yearWebsite

About the role

Key responsibilities & impact

Own and manage a large portfolio of existing Commercial customers, with accountability for retaining and growing recurring revenue across your install base
Develop a deep understanding of each customer’s business objectives, use cases, and success criteria to proactively identify expansion (upsell and cross-sell) opportunities
Act as the primary commercial point of contact for your accounts, building strong, trust-based relationships with key stakeholders and decision-makers
Drive account planning and execution strategies that align Algolia’s solutions to customer goals, ensuring customers extract maximum value from their existing feature set
Lead commercial conversations including renewals, pricing discussions, and expansion opportunities within your install base
Partner closely with Customer Success, Solutions Engineering, Support, and other cross-functional teams to proactively address customer needs, remove blockers, and deliver a seamless customer experience
Monitor account health and usage signals to identify risks early, taking action to prevent churn and mitigate contraction
Maintain accurate forecasting and pipeline management for your book of business, with a focus on predictable revenue retention and growth
Serve as a trusted advisor to customers by bringing insights, best practices, and a consultative approach aligned with Algolia’s position as a leader in search and discovery.

Requirements

What you’ll need

4+ years in a B2B SaaS sales or account management role, with ownership of renewals and expansion revenue
A strong customer-first mindset with a genuine interest in building long-term relationships and helping customers succeed
Experience managing and growing a book of business (e.g., Account Management, Customer Growth, Renewals, or Account Executive roles with install base focus)
Proven ability to identify and close expansion opportunities within existing accounts
Strong collaboration skills and the ability to effectively engage cross-functional partners to solve customer challenges
Comfort operating in a high-growth, dynamic environment, with the ability to manage a high volume of accounts while maintaining attention to detail and prioritization.

Benefits

Comp & perks

Flexible workplace model
Empowering high-trust environment
Autonomy for employees

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B SaaS salesaccount managementrenewalsexpansion revenuepipeline managementforecastingupsellcross-sellcustomer successconsultative approach

Soft Skills

customer-first mindsetrelationship buildingcollaborationproblem-solvingattention to detailprioritizationtrust-buildingcommunicationstrategic planningadaptability